Posted November 15, 2014
shane-o: EDIT: I'm not saying people shouldn't ask for refunds, just see what Frontier says/does first
The problem with waiting is that the wording in their 'contract' with us is not that clear, and if you wait you may well find that on the 16/12/2014 (when the game is released) you might find you can no longer ask for a refund: Cancellation of an order for a permanent download of a Digital Product
Once a permanent download of a Digital Product has been made available for download by you, the order cannot be cancelled and no refund will be offered.
Each purchase of a permanent download shall be deemed a final, non-exchangeable, non-refundable sale.
You may cancel a pre-order for a Digital Product up to and including the day before the release date of the relevant Digital Product by contacting Customer Services clearly stating your order number and item(s) to be cancelled.
Once you have notified us that you are cancelling your order, any sum debited to us from your credit or debit card or PayPal account will be re-credited to your account as soon as possible and in any event within 30 days of your cancellation.
https://store.zaonce.net/cancellations-returns/ Once a permanent download of a Digital Product has been made available for download by you, the order cannot be cancelled and no refund will be offered.
Each purchase of a permanent download shall be deemed a final, non-exchangeable, non-refundable sale.
You may cancel a pre-order for a Digital Product up to and including the day before the release date of the relevant Digital Product by contacting Customer Services clearly stating your order number and item(s) to be cancelled.
Once you have notified us that you are cancelling your order, any sum debited to us from your credit or debit card or PayPal account will be re-credited to your account as soon as possible and in any event within 30 days of your cancellation.
I don't play MMO's or any games that require online connection during play (i can manage a one time activation connection, but that is about it), my bandwidth limit and being on the end of the local line connection means i'm stuck with very basic internet options. I certainly would not have backed Elite: Dangerous if i had known it was online only.