Posted March 08, 2015
skeletonbow: I bought a 17 button Razer Naga Epic MMO wired/wireless about 9 months before the Logitech. I had done my research on several candidate mice (and did not know Logitech had one so it wasn't in my original matrix), and of all the options I ended up going with the Razer. The Razer hardware I thought was fantastic, well put together very well engineered... but... everything else from there on out went downhill.
The Razer mouse software REQUIRES you to make an account online MANDATORY and log in just to use your mouse. If you do NOT do this, then your mouse is effectively a 3 button mouse using the Windows drivers. It stores all of your mouse configuration profiles online "in the cloud" mandatory and you can not opt out of their online activation. I did not find this out before buying the product but was insanely upset when I did find out, and I wasn't alone. Googling about it I found angry hoards of gamers wanting to set Razer on fire for such stupid crap. But it didn't end there...
Razer tech support was on a shaky VoIP line in India and I got disconnected umpteen times, but when I did have the guy on the phone he was practically useless. After 2 hours of screwing around unhelpful he directed me to an older version of their software that did not have the mandatory online requirement, but that is no longer supported. I got that and it turned out to be buggy as hell too, but far less buggy than their current driver at the time. It screwed up maybe 1/4 as much, but both software packages screamed loud "10 year olds wrote this in QBASIC and we don't have a QA team and we don't give a crap about bugs in our software and will never fix them, thanks for your money now piss off".
So, I ended up using the mouse with the old unsupported software and rebooting when I needed to reset the driver and get it working again, sometimes having to save a game and exit, reboot, start game again. After 9 months when I went to put it on the recharge stand the lights went out on the mouse and it stopped working completely. The mouse completedly died spontaneously for no apparent reason and is now a paperweight. I paid $99 for that Razer mouse so I wasn't terribly thrilled to say the least. Razer tech support basically told me "tough luck".
I went and ordered the Logitech G600 about a week later, and had it within another week or so. The Logitech is sort of ugly, but it feels so much better and WORKS so much better. It has more functions in the software, more buttons, and even has an embedded LUA scripting language to write your own custom mouse code for games or whatever built in. Simply awesomesauce. The Logitech software has some bugs also but it is far far more stable than Razer's crap, and the workarounds are easy to deal with when the problems rarely occur.
So, my apologies for the lengthy review but I couldn't sleep tonight if I didn't try to stop someone from possibly making the horrible mistake of purchasing Razer hardware. It "looks" nice, but that's nice to sit it on your mantlepiece and to make conversation while entertaining dinner guests, but for actual gaming or other real world use - get Logitech, they make awesome shit that just works and works awesome.
This has been a PSA. (Public Skeletonbow Announcement) ;oP
MaGo72: Wow a mandatory Razer online account to use the full functionality, the mouse config in a cloud. That is clearly a no go for me. The Razer mouse software REQUIRES you to make an account online MANDATORY and log in just to use your mouse. If you do NOT do this, then your mouse is effectively a 3 button mouse using the Windows drivers. It stores all of your mouse configuration profiles online "in the cloud" mandatory and you can not opt out of their online activation. I did not find this out before buying the product but was insanely upset when I did find out, and I wasn't alone. Googling about it I found angry hoards of gamers wanting to set Razer on fire for such stupid crap. But it didn't end there...
Razer tech support was on a shaky VoIP line in India and I got disconnected umpteen times, but when I did have the guy on the phone he was practically useless. After 2 hours of screwing around unhelpful he directed me to an older version of their software that did not have the mandatory online requirement, but that is no longer supported. I got that and it turned out to be buggy as hell too, but far less buggy than their current driver at the time. It screwed up maybe 1/4 as much, but both software packages screamed loud "10 year olds wrote this in QBASIC and we don't have a QA team and we don't give a crap about bugs in our software and will never fix them, thanks for your money now piss off".
So, I ended up using the mouse with the old unsupported software and rebooting when I needed to reset the driver and get it working again, sometimes having to save a game and exit, reboot, start game again. After 9 months when I went to put it on the recharge stand the lights went out on the mouse and it stopped working completely. The mouse completedly died spontaneously for no apparent reason and is now a paperweight. I paid $99 for that Razer mouse so I wasn't terribly thrilled to say the least. Razer tech support basically told me "tough luck".
I went and ordered the Logitech G600 about a week later, and had it within another week or so. The Logitech is sort of ugly, but it feels so much better and WORKS so much better. It has more functions in the software, more buttons, and even has an embedded LUA scripting language to write your own custom mouse code for games or whatever built in. Simply awesomesauce. The Logitech software has some bugs also but it is far far more stable than Razer's crap, and the workarounds are easy to deal with when the problems rarely occur.
So, my apologies for the lengthy review but I couldn't sleep tonight if I didn't try to stop someone from possibly making the horrible mistake of purchasing Razer hardware. It "looks" nice, but that's nice to sit it on your mantlepiece and to make conversation while entertaining dinner guests, but for actual gaming or other real world use - get Logitech, they make awesome shit that just works and works awesome.
This has been a PSA. (Public Skeletonbow Announcement) ;oP
https://www.google.com/search?q=razer+mouse+always+online&rlz=1C1GGGE___US536US537&oq=razer+mouse+online&aqs=chrome.3.69i57j0l5.7038j0j8&sourceid=chrome&es_sm=0&ie=UTF-8
If only I'd done more research first. It's like having to have an active Internet connection to start your car or to make toast in your toaster in the morning. Serious WTF right there!