SnappyD: Dude just Google "Steam Australia Court" to see what I'm talking about before rambling on things you're clueless about.
I used a slightly different search term and found:
- the ruling was only concerned with refunds for
faulty games
- it was about Steam not refunding games for any reason at that time
- the ruling was only about the time before Steam implemented its return policy
None of this makes me believe that GOG's current return policy is not in compliance with Australian law.
- for minor problems Australian consumer law says that the shop has to have the opportunity to fix the problem. GOG does that.
- about a time limit, like GOG's 30 days after purchase, the ACCC has the following to say "Policies that set a time limit, such as ‘no refunds after 30 days’, can be misleading because statutory rights have no time limits, other than what is ‘reasonable’." Which means that 30 days aren't automatically ruled out (they CAN be misleading). The question here would be whether 30 days are reasonable in case of a faulty PC game.
I'll attach a screenshot of the notice Australian Steam users got back in 206 when the case was decided. It shows again that this was about faulty games.