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General discussioncant redeem code (14 posts)(14 posts)
(14 posts)
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This is my favourite topic
Posted June 29, 2024
every time i try it pops up with the store page instead of a sucess screen
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted June 29, 2024
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zard007: every time i try it pops up with the store page instead of a sucess screen
Did you get this code from a grey market reseller? Its the number one cause for issues.

If not, please provide more details so us regular users can help.
Posted June 29, 2024
What are you trying to redeem? Did you enter the code here?
Posted June 29, 2024
Game codes are like making love to a beautiful woman:

If you got her from some shady site, don't come complaining later if something unwanted happens (STD and what have you).
Posted June 30, 2024
Can't say I've ever heard of being redirected back to the store page on a code redeem failure. Usually it's usable, or it's not and appropriate errors are displayed.

If you're using Galaxy, try logging into the website and do it there.
Posted June 30, 2024
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timppu: Game codes are like making love to a beautiful woman:

If you got her from some shady site, don't come complaining later if something unwanted happens (STD and what have you).
i got them from amazon
Posted June 30, 2024
Use a different browser with default settings and no add-ons. Log into your account before heading over to the redeem page.
Posted June 30, 2024
You can also redeem the game using gog galaxy
Attachments:
screenshot_2024-.jpg (186 Kb)
Post edited June 30, 2024 by direspirefirewire
Posted July 06, 2024
Similar problem during a trade. Acquired the base game just fine, but the DLC's say they aren't eligible...

I really don't want to do a ticket and wait potentially weeks for what should be a 30 second trade...
Attachments:
bmi.png (171 Kb)
Posted July 06, 2024
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rtcvb32: Similar problem during a trade. Acquired the base game just fine, but the DLC's say they aren't eligible...

I really don't want to do a ticket and wait potentially weeks for what should be a 30 second trade...
Could you try to reredeem the code?

There was a situation where one key included three games. I owned 2/3 and could redeem the one missing. Still two other people were able to redeem the other games when other owned one of the two unredeemed and used the code first.
Posted July 06, 2024
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rtcvb32: Similar problem during a trade. Acquired the base game just fine, but the DLC's say they aren't eligible...

I really don't want to do a ticket and wait potentially weeks for what should be a 30 second trade...
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ppavee: Could you try to reredeem the code?
Been retrying every 30 minutes it seems. And i already did an account refresh too.

I suspect the DLC's aren't set to recognize the base game vs the 'collector's edition' or something. This wouldn't be the first time this has happened.

edit: Alright, after retrying a couple dozen times, the code suddenly works. Only took 2 days.

So that's good.
Post edited July 07, 2024 by rtcvb32
Posted August 20, 2024
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ppavee: Could you try to reredeem the code?
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rtcvb32: Been retrying every 30 minutes it seems. And i already did an account refresh too.

I suspect the DLC's aren't set to recognize the base game vs the 'collector's edition' or something. This wouldn't be the first time this has happened.

edit: Alright, after retrying a couple dozen times, the code suddenly works. Only took 2 days.

So that's good.
I believe GOG Galaxy is trying (and failing) to load a captcha. I imagine everyone that had the issue (like me) redeemed a few codes in quick succession and the system went into botting protection mode. That's why it works in the browser, where it can load a captcha, but the app only opens a cropped store window. That's also why waiting a few days makes it work again, since the system goes back to the no-captcha default until you redeem "too many" codes in succession again.
Post edited August 20, 2024 by Garg0y7e
Posted August 20, 2024
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timppu: Game codes are like making love to a beautiful woman:

If you got her from some shady site, don't come complaining later if something unwanted happens (STD and what have you).
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zard007: i got them from amazon
Ooh Amazons, the female warriors... very sexy especially if you are into that dominatrix stuff.
Posted August 20, 2024
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rtcvb32: Been retrying every 30 minutes it seems. And i already did an account refresh too.

I suspect the DLC's aren't set to recognize the base game vs the 'collector's edition' or something. This wouldn't be the first time this has happened.

edit: Alright, after retrying a couple dozen times, the code suddenly works. Only took 2 days.
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Garg0y7e: I believe GOG Galaxy is trying (and failing) to load a captcha. I imagine everyone that had the issue (like me) redeemed a few codes in quick succession and the system went into botting protection mode. That's why it works in the browser, where it can load a captcha, but the app only opens a cropped store window. That's also why waiting a few days makes it work again, since the system goes back to the no-captcha default until you redeem "too many" codes in succession again.
I don't have galaxy, so i was using the browser every time, including times i solved the Captcha and it still was failing.

I don't know. Could be caching issues, could be some corruption in the DB, could be malformed game entries...
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This is my favourite topic
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General discussioncant redeem code (14 posts)(14 posts)
(14 posts)