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General discussionCannot download game / Server problem in GOG Galaxy(26 posts) solved(26 posts) solved
(26 posts) solved
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Posted May 01, 2022
Is anyone else experiencing issues downloading games and updates via GOG Galaxy?

I just purchased a game and cannot even install it, because GOG Galaxy will not download it (Star Trek Eilte Force 1). A notification is shown "Server problem", then the attempt to download is aborted. Also an update attempt for another game (Grim Dawn), which I already have installed fails.
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tempsnip.jpg (81 Kb)
Post edited May 01, 2022 by ZelphirKaltstahl
This question / problem has been solved by Ice_Mageimage
Posted May 01, 2022
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ZelphirKaltstahl: Is anyone else experiencing issues downloading games and updates via GOG Galaxy?

I just purchased a game and cannot even install it, because GOG Galaxy will not download it (Star Trek Eilte Force 1). A notification is shown "Server problem", then the attempt to download is aborted. Also an update attempt for another game (Grim Dawn), which I already have installed fails.
Alt + PrintScreen will capture just the window so you don't have to crop.

There seems to be a lot of issues lately with galaxy, just go to your games and download the offline installer there instead.
Post edited May 01, 2022 by Swissy88
Posted October 29, 2022
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ZelphirKaltstahl: Is anyone else experiencing issues downloading games and updates via GOG Galaxy?

I just purchased a game and cannot even install it, because GOG Galaxy will not download it (Star Trek Eilte Force 1). A notification is shown "Server problem", then the attempt to download is aborted. Also an update attempt for another game (Grim Dawn), which I already have installed fails.
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Swissy88: Alt + PrintScreen will capture just the window so you don't have to crop.

There seems to be a lot of issues lately with galaxy, just go to your games and download the offline installer there instead.
The only downloads I can get from the website start up Galaxy automatically. No help at all.
Posted October 29, 2022
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Swissy88: Alt + PrintScreen will capture just the window so you don't have to crop.

There seems to be a lot of issues lately with galaxy, just go to your games and download the offline installer there instead.
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Orthodoxtim: The only downloads I can get from the website start up Galaxy automatically. No help at all.
Did it solve yet?
Posted October 31, 2022
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Orthodoxtim: The only downloads I can get from the website start up Galaxy automatically. No help at all.
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Reonking: Did it solve yet?
I tried downloading, still having the same issue.
Posted October 31, 2022
Try uninstalling the galaxy client. You don't need that to acces your games.
Just use the normal game installers in your account.
Posted November 01, 2022
I have the same issue with Cyberpunk : "server problem", i cant dowload the game.
Uninstalling galaxy worked ?
Posted November 01, 2022
Having the same problem since a fresh install of my computer yesterday. Offline backup installer for Cyberpunk also stuck at "Getting file list"
Posted November 01, 2022
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Suorong: Offline backup installer for Cyberpunk also stuck at "Getting file list"
That sounds like an error message from GOG Galaxy. The suggestion above was to use a web browser to download the offline installer from your library.
Bear in mind Cyberpunk 2077 has some goodies that require GOG Galaxy to unlock. Games installed via offline installer can be added to GOG Galaxy. Click the cogwheel in the top left, then choose Add Games & Friends, then Scan Folders for GOG Games. Though it's possible other features are also broken for you in GOG Galaxy. Only way to find out is to try.
Attachments:
offlineinstaller.png (337 Kb)
Posted November 01, 2022
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Suorong: Having the same problem since a fresh install of my computer yesterday. Offline backup installer for Cyberpunk also stuck at "Getting file list"
Same here. Fresh install, impossible to download any game. When i press Install, there is a loading wheel, and then "Server problem"
Posted November 01, 2022
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Strene: Same here. Fresh install, impossible to download any game. When i press Install, there is a loading wheel, and then "Server problem"
Maybe try reading and trying out some of the suggestions mentioned here in this topic by other members. Just quoting the OP and agreeing with them that you also have the same problem, won't help solve your problem...
Posted November 01, 2022
Sure, you can download it through gog.com. On the other hand, if one has to download 12-15 4gb files, one by one, rather than clicking one button and letting the magic happens, he is better off going to Steam… This is not user friendly and need to be resolved.
Posted November 01, 2022
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Strene: Same here. Fresh install, impossible to download any game. When i press Install, there is a loading wheel, and then "Server problem"
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Trooper1270: Maybe try reading and trying out some of the suggestions mentioned here in this topic by other members. Just quoting the OP and agreeing with them that you also have the same problem, won't help solve your problem...
What suggestion ? Download it manually. This is not a solution to my GOG Galaxy problem. More a way to bypass the issue.
I've read everything, but thanks for your concern.
My message was to inform people that there is not only one user with this problem, but various.
Post edited November 01, 2022 by Strene
Posted November 01, 2022
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Strene: This is not a solution to my problem.
But it is, at least to the problem you wrote in your message, as it gets you access to download your games...
Posted November 01, 2022
Staff response.
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General discussionCannot download game / Server problem in GOG Galaxy(26 posts) solved(26 posts) solved
(26 posts) solved