monkeyfudge: Yep. I opened a dispute on Paypal this morning and was refunded within the hour.
meatwizard: monkeyfudge, what did you list as the reason for the dispute? I'm guessing the "I received an item not as described?"
There was also an option for billing issues, but that didn't seem appropriate once I looked closely.
Yep. I went with 'item not as described'
They then have a set period to reply before it gets escalated to a dispute and Paypal gets involved.
But like I said, they refunded me within the hour once I raised the issue via paypal. I was just completely ignored going through the channels on here.
Don't know how they expected Sony and Microsoft to issue refunds, when they won't even do it on their own storefront with the generous refund policy that they boast about.