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Cyberpunk 2077Ignored by customer support - Cyberpunk 2077 (5 posts)(5 posts)
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Posted January 12, 2021
I have made an issue about returning my digital Cyberpunk 2077 copy on GOG (PC) on 19.12.2020. The game was unplayable for me and I felt cheated by the creators, since they said it is working fine before the release. However, to this day not a single person has contacted me regarding that matter. I know that they are overloaded right now, but it has been over 2 weeks and literally nothing has happened. I have made a second ticket and still no word. I am being actively ignored regarding my game return. This is unaccaptable.

Can someone help with this?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted January 12, 2021
Did you receive an automatic email with instructions/questions and reply to it? That is supposed to be the first step.
Posted January 12, 2021
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ConsulCaesar: Did you receive an automatic email with instructions/questions and reply to it? That is supposed to be the first step.
Yes, the automated one is coming and I always reply that I want cash back on my bank account from which the game was bought. After that nothing, total silence.
Posted January 13, 2021
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ConsulCaesar: Did you receive an automatic email with instructions/questions and reply to it? That is supposed to be the first step.
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Crio0: Yes, the automated one is coming and I always reply that I want cash back on my bank account from which the game was bought. After that nothing, total silence.
Then it's just another case of overwhelmed Support: https://www.gog.com/forum/cyberpunk_2077/expected_delays_in_support_replies
Posted January 13, 2021
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Crio0: Yes, the automated one is coming and I always reply that I want cash back on my bank account from which the game was bought. After that nothing, total silence.
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ConsulCaesar: Then it's just another case of overwhelmed Support: https://www.gog.com/forum/cyberpunk_2077/expected_delays_in_support_replies
I knew they were overwhelmed, but I didn't think it was this bad. No choice but to wait. I bet GOG Customer Support is really angry with CDPR for Cyberpunk 2077 issues. :P
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Cyberpunk 2077Ignored by customer support - Cyberpunk 2077 (5 posts)(5 posts)
(5 posts)