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Saleerian: Tweet basically says they are closed because they are playing BG3 so yea there goes "24/7 stellar support".
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alcaray: Not that I don't trust your characterization, but would you mind cut/pasting the actual tweet please?
here the link to it for you

https://twitter.com/GOGcom/status/1687511246751375360
So I was looking for the same thing because I couldn't see the Deluxe Edition in my Library. But, when I went into the GOG Galaxy app, I looked in the Extra section of the Game to at least see the goodies, and there I found the Deluxe Edition even though it isn't visible in my Library. So I just chose to download and install it. Hope this helps.
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alcaray: Not that I don't trust your characterization, but would you mind cut/pasting the actual tweet please?
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Mystrage: here the link to it for you

https://twitter.com/GOGcom/status/1687511246751375360
Ahh. Then it was a joke, and designed to praise BG3 and Larian. The people in this thread were trying to start a false rumor. Typical.
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Vandellyr: So I was looking for the same thing because I couldn't see the Deluxe Edition in my Library. But, when I went into the GOG Galaxy app, I looked in the Extra section of the Game to at least see the goodies, and there I found the Deluxe Edition even though it isn't visible in my Library. So I just chose to download and install it. Hope this helps.
Most of us looks in the extra section or in the options of the game. "It isnt there!!!" So many people got the upgrade and so many not.
Post edited August 04, 2023 by Maxx1975
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Mystrage: here the link to it for you

https://twitter.com/GOGcom/status/1687511246751375360
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alcaray: Ahh. Then it was a joke, and designed to praise BG3 and Larian. The people in this thread were trying to start a false rumor. Typical.
its understandable tho, 28+ hrs and only thing we get is "it will be fix Very soon" 27hrs ago. with on communication, no ETA, noting that shows they care about us their Customers, no goodwill whatsoever. so I can see people not taking that joke as funny
Post edited August 04, 2023 by Mystrage
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Mystrage: here the link to it for you

https://twitter.com/GOGcom/status/1687511246751375360
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alcaray: Ahh. Then it was a joke, and designed to praise BG3 and Larian. The people in this thread were trying to start a false rumor. Typical.
Seems you didn't got that many intelligence or wisdom when your parents created your sheet right?
oh and it looks like steam got there hot fix #1 35mins ago. and we are still sitting our hands

https://twitter.com/baldursgate3/status/1687537724700426256 <<-steam hotfix post
Post edited August 04, 2023 by Mystrage
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GeorgesKV: Go to the latest GOG tweet guys, that's why it's taking so long for them to solve this problem, isn't like it's affecting a big portion of their clients...

I don't see myself purchasing through gog anymore, the no-DRM is great, but this support is terrible. Probably by my 2nd play through we will have received the deluxe edition.
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QDrokks: care to share the wording of the tweet for those of us who don't use twitter
Well here is the screenshot of their last tweet, not sure how this is supposed to affect this issue but well

https://imgur.com/e46533f0-afb9-426e-8bd6-e9d5d6537f8f
Post edited August 04, 2023 by M3TOXI
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Mystrage: oh and it looks like steam got there hot fix #1 35mins ago. and we are still sitting our hands

https://twitter.com/baldursgate3/status/1687537724700426256 <<-steam hotfix post
Just got a 32Mb download and the version number increased. Waiting for the changelog ...
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Mystrage: oh and it looks like steam got there hot fix #1 35mins ago. and we are still sitting our hands

https://twitter.com/baldursgate3/status/1687537724700426256 <<-steam hotfix post
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AnsorgJ: Just got a 32Mb download and the version number increased. Waiting for the changelog ...
Really??? maybe I need to reset my Laptop BRB
Yeah No response yet from GOG Ticket and that was 24 hrs ago. And not to mention DLC upgrade still shows up evne though I bought this game 3 yrs ago.
Has anyone tried installing BG3 from GoG and adding it in Steam Library? Does it have the DLC then (maybe if there was a separate check for purchase date, don't know...)
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AnsorgJ: Just got a 32Mb download and the version number increased. Waiting for the changelog ...
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Mystrage: Really??? maybe I need to reset my Laptop BRB
XD
nice one
But really, Gog's lacking of professionalism is disturbing
Post edited August 04, 2023 by Trisstiz
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Gamemaron: For the offline-installer the Digital Deluxe Edition can be found if you scroll down all the way.
You'll find a file named "Digital Deluxe Edition upgrade - Baldur's Gate 3 - Digital Deluxe Edition upgrade (Teil 1 von 2)" with the version "Release - v4.1.1.3622274" there. It's 2,8GB in size
Can be simply downloaded from there then
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Homer_S: Does this link include the in-game items? It appears to just be the Wallpapers, soundtracks, etc.

Homer

P.S. I still don't see the DLC as added and bought the game a month ago.
Yeah, it gave me the mask etc. in that one chest in camp.
In the offline-installer you have to scoll down all the way, past all the files. You'll then find something saying DLC-Installation data / DLC-Installationsdateien and directly below that you can download the two parts. One an 1MB file, the other a 2,8GB one
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Homer_S: Does this link include the in-game items? It appears to just be the Wallpapers, soundtracks, etc.

Homer

P.S. I still don't see the DLC as added and bought the game a month ago.
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Gamemaron: Yeah, it gave me the mask etc. in that one chest in camp.
In the offline-installer you have to scoll down all the way, past all the files. You'll then find something saying DLC-Installation data / DLC-Installationsdateien and directly below that you can download the two parts. One an 1MB file, the other a 2,8GB one
Yeah its not showing up for me at all. GOG site still showing I need to purchase the DLC so it thinks I don't have it. Hence why I haven't gotten my Digital Deluxe stuff yet. This needs to be fixed asap b/c I bought the game 3 yrs ago.

Edit:
I just tried doing another ticket. Hopefully that gets a response.
Post edited August 04, 2023 by HolyDeath3000