and I can absolutely understand that whoever deals with complaints does endure lot's of angry and even hateful customers that are not satisfied for whatever reason.
I'm not stupid, hell, I'm even working on a doctorate's degree, but I can't figure out for the life of me how to run X3 on my machine.
I don't even understand how to make a system report file you guys can work with because I used neither .deb nor .tar.gz. It was a .sh script.

My screen goes black for a moment and then I am back to desktop.

This is the error I get when trying to start X3:

Other category:
Mod Name = (null)
Capture Folder = screenshots
Profile = default
Player Logo Number = 0
Player Logo Name = (null)
../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 211 : dPStub: Setting D3DF_ALPHATRANS to true without test

../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 214 : dStub
../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 216 : dPStub: Setting D3DF_MODULATEALPHA to true without test

../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 219 : dStub
../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 221 : dPStub: Setting D3DF_MULTITEXTURE to true without test

../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 224 : dStub
../src/X3/s_linux/init.cpp : S_GetCPUSpeed : 341 : dStub
No dump, because DEBUG disabled
SB_LoadLocation() loading story file x3config
No dump, because DEBUG disabled
../src/X3/s_linux/sdl2/svideo.cpp : S_InitVideo : 1109 : dPStub: SDL_WM_SetIcon( icon, NULL );
../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 211 : dPStub: Setting D3DF_ALPHATRANS to true without test

../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 214 : dStub
../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 216 : dPStub: Setting D3DF_MODULATEALPHA to true without test

../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 219 : dStub
../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 221 : dPStub: Setting D3DF_MULTITEXTURE to true without test

../src/X3/s_linux/sdl2/svideo.cpp : S_SetDefault3DSettings : 224 : dStub
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 379 : dStub
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 382 : glGetString(GL_VENDOR) = X.Org
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 383 : glGetString(GL_RENDERER) = Gallium 0.4 on AMD KAVERI
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 384 : glGetString(GL_VERSION) = 3.0 Mesa 10.5.9
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 385 : glGetString(GL_SHADING_LANGUAGE_VERSION) = 1.30
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 421 : dPStub: Need to detect if postprocess must be turned off
../src/X3/s_linux/sdl2/svideo.cpp : S_Create3DDevice : 436 : dPStub: Not sure if we don't need to load some LightMaps here?
======================================
S_DICreateJoystick() CreateDevice() failed
======================================
AL lib: (WW) alc_initconfig: Failed to initialize backend "pulse"
AL lib: (WW) alc_initconfig: Failed to initialize backend "alsa"
AL lib: (EE) oss_open_playback: Could not open /dev/dsp: No such file or directory
======================================
!device
======================================
support/gog_com.shlib: line 94: 9094 Aborted (core dumped) ./"${bin_64}"

OS: Ubuntu 14.04 trusty
Kernel: x86_64 Linux 3.19.0-39-generic
Uptime: 40m
Packages: 1914
Shell: bash 4.3.11
Resolution: 1920x1080
DE: Unity 7.2.6
WM: Compiz
WM Theme: Ambiance
GTK Theme: Ambiance [GTK2/3]
Icon Theme: ubuntu-mono-dark
Font: Ubuntu 11
CPU: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G @ 3.1GHz
GPU: AMD/ATI Kaveri [Radeon R7 Graphics]
RAM: 1316MiB / 6836Mib


Is there any way I could get my money back? I'm just getting too old for spending nights in front of the computer trying to figure out how to get a game working.

For which game exactly: X3: Terran War Pack? Yes, by successfully sending in a support ticket. In case either of the games are "unbundled" here are working support forms: & [url=https://www.gog.com/support/contact/technical_issues_with_games/x3_terran_war_pack]Terran War Pack. Do you not have any sound devices or are you missing some of the dependencies: libc6:i386 libasound2:i386 libasound2-data:i386 libasound2-plugins:i386 libgtk2.0-0:i386 libxml2:i386 and dependencies. (Both have the same list) Oh, the gog-system-report.sh should be in the support folder under the game installation directory.

Thanks for your reply, I already figured out how to create a gog system report and have filed a ticket.

It's X3:Reunion.

Nevertheless it worked! Installing those 32-bit libraries allowed me to start the game succesfully (even with sound). Thank you Gydion for your kind help.

You should mark Gydion's reply as the solution since it solved your problem :-) Lots of fun with X3:R!