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The Witcher 3: Wild HuntThis game should be removed from sale(10 posts)(10 posts)
(10 posts)
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This is my favourite topic
Posted October 17, 2016
By which I mean that the old, non-GOTY edition should be removed from sale. I find it potentially confusing and a little dishonest that they are both still available. Why? Because GOTY only costs $10 more than standard, but if you buy standard and want to get the DLC, you have to fork out $24.99. That's $15 more than you'd have to pay if you just got the GOTY upfront. I don't think there are that many people who are so uninterested in the (apparently very good) DLC that they would not be willing to pay $10 more to get it. What I can imagine is that a significant number of people might buy the old edition, not realizing that they could have gotten all the DLC on the cheap until it's too late to make the exchange. If they cut the Expansion Pass price by $10, I don't think it would be as big of a deal, but we all know they won't.

The worst part is that the old, non-GOTY edition is still the one listed under the "BUY SERIES" box. If someone sees that and decides to buy the whole series (or complete the series) without looking more carefully, they would end up spending $15 more than they would otherwise have to (and for an arguably inferior experience; see here). At the very least, they should swap the non-GOTY edition and the Expansion Pass for the GOTY edition *in the "BUY SERIES" box* (one would assume that someone looking to buy the whole series would be interested in the DLC).

Yeah, yeah, I know, look before you buy, it's not GOG's fault if you're too stupid to pay attention to what you're buying, blah blah blah, I know somebody is going to say it. I'm not posting this to complain, but because I believe that GOG genuinely wants to provide their customers with the best possible experience, I see this as being in contradiction with that.

TL;DR -- it might be a good idea to remove the old non-GOTY edition from sale; at the very least they should make GOTY the "BUY SERIES" option.
Post edited October 17, 2016 by niruMX808
Posted October 17, 2016
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niruMX808: By which I mean that the old, non-GOTY edition should be removed from sale. I find it potentially confusing and a little dishonest that they are both still available. Why? Because GOTY only costs $10 more than standard, but if you buy standard and want to get the DLC, you have to fork out $24.99. That's $15 more than you'd have to pay if you just got the GOTY upfront. I don't think there are that many people who are so uninterested in the (apparently very good) DLC that they would not be willing to pay $10 more to get it. What I can imagine is that a significant number of people might buy the old edition, not realizing that they could have gotten all the DLC on the cheap until it's too late to make the exchange. If they cut the Expansion Pass price by $10, I don't think it would be as big of a deal, but we all know they won't.

The worst part is that the old, non-GOTY edition is still the one listed under the "BUY SERIES" box. If someone sees that and decides to buy the whole series (or complete the series) without looking more carefully, they would end up spending $15 more than they would otherwise have to (and for an arguably inferior experience; see here). At the very least, they should swap the non-GOTY edition and the Expansion Pass for the GOTY edition *in the "BUY SERIES" box* (one would assume that someone looking to buy the whole series would be interested in the DLC).

Yeah, yeah, I know, look before you buy, it's not GOG's fault if you're too stupid to pay attention to what you're buying, blah blah blah, I know somebody is going to say it. I'm not posting this to complain, but because I believe that GOG genuinely wants to provide their customers with the best possible experience, I see this as being in contradiction with that.

TL;DR -- it might be a good idea to remove the old non-GOTY edition from sale; at the very least they should make GOTY the "BUY SERIES" option.
A good point, problem is gog is not exactly proactive lately, especially regarding the witcher series, you know, like UPGRADING the not GOTY version to it?

None of the question bout that was answered, i while this change should be painless as well, they did replace the 1st and 2nd game with the goty edition after all, this change may take too much effort from the curator of this site, and not do it

Hopefully this will change soon, bout both problems
Posted October 17, 2016
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niruMX808: I know, look before you buy, it's not GOG's fault if you're too stupid to pay attention to what you're buying
You said it. 'nuff said.

I'm not posting this to complain
Yes you are.
Posted October 18, 2016
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niruMX808: I know, look before you buy, it's not GOG's fault if you're too stupid to pay attention to what you're buying
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Hickory: You said it. 'nuff said.

I'm not posting this to complain
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Hickory: Yes you are.
I think GOG appreciates constructive criticism; they've been highly receptive to it in the past. This isn't personally an issue for me, but I see it as something that could potentially be an issue for other people (and ultimately GOG, if they have to deal with a surge in complaints from unsatisfied customers).
Posted October 18, 2016
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niruMX808: I think GOG appreciates constructive criticism; they've been highly receptive to it in the past
But you haven't directed you complaint to GOG, you've aired it in a public forum. Not only that, your subject title is highly charged. Not the way to engender good feelings.
Posted October 18, 2016
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niruMX808: I think GOG appreciates constructive criticism; they've been highly receptive to it in the past
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Hickory: But you haven't directed you complaint to GOG, you've aired it in a public forum. Not only that, your subject title is highly charged. Not the way to engender good feelings.
I could concede that the subject could have been phrased better (although I still think it is an accurate synopsis of my position). I chose to post this in the forum because (in my experience) companies seem more likely to notice and respond; it also allows you to build consensus in the community (if there is a consensus to be built).

I'm curious if you actually disagree with my position. If so, may I ask why? I myself am amenable to constructive criticism.
Posted October 18, 2016
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niruMX808: I could concede that the subject could have been phrased better (although I still think it is an accurate synopsis of my position).
An accurate synopsis it may be, but it's accusatory in tone. What you hope to achieve by such a headline I can only guess.

I chose to post this in the forum because (in my experience) companies seem more likely to notice and respond;
No. At the very best, forums are good for letting companies test the waters, so to speak, but they only sit up to take notice when the clamour is en masse. These forums in particular are not formally monitored, nor even moderated. To have a GOG employee notice any particular post is down to small chance.

I'm curious if you actually disagree with my position. If so, may I ask why? I myself am amenable to constructive criticism.
My opinion is not relevant here. I do not disagree that charging different prices should be looked at, but coming in with guns blazing is not the way to effect change.
Posted October 18, 2016
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niruMX808: By which I mean that the old, non-GOTY edition should be removed from sale. I find it potentially confusing and a little dishonest that they are both still available. Why? Because GOTY only costs $10 more than standard, but if you buy standard and want to get the DLC, you have to fork out $24.99. That's $15 more than you'd have to pay if you just got the GOTY upfront. ...
Well, the base game itself is $39.99, which is $10 cheaper than the GOTY edition @ $49.99. I would guess that a sizable number of people might want to buy the base game first to see if they like the game well enough to even buy the expansions. I can see how some folks who aren't really RPG enthusiasts, or people for whom Geralt is an unknown, might take this route--and decide later whether to buy the expansions, if at all. Of course the GOTY edition is the better value *if* you are like me & you're someone for whom Geralt is like an old friend of the family. So, I think it's fine to offer differing pricing options--can't see what's wrong with that. I can't see anything dishonest about it.

But like you and most everyone else has already pointed out, it *pays* to be attentive to what you're buying. Caveat Emptor: when spending money be alert...;) In every case that I know of, however, if a GOG customer purchases the wrong game simply because he accidentally punches the wrong purchase button, if you catch the mistake before you download the game and you contact GOG customer service about it, they will cheerfully help you set things right. I had that happen to me with a Tex Murphy game--I wanted Overseer but somehow through my own drooling imbecility I hit the "Pandora Directive" button and bought that, instead...;) GOG customer service was great--I had not already downloaded the game--so they simply replaced Pandora with Overseer in my Library, and that was that...;) From first contact to satisfactory conclusion, it took only a few hours to rectify. (Now *that's* customer service, imo!)
Posted October 19, 2016
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waltc: Well, the base game itself is $39.99, which is $10 cheaper than the GOTY edition @ $49.99. I would guess that a sizable number of people might want to buy the base game first to see if they like the game well enough to even buy the expansions. I can see how some folks who aren't really RPG enthusiasts, or people for whom Geralt is an unknown, might take this route--and decide later whether to buy the expansions, if at all. Of course the GOTY edition is the better value *if* you are like me & you're someone for whom Geralt is like an old friend of the family. So, I think it's fine to offer differing pricing options--can't see what's wrong with that. I can't see anything dishonest about it.
I think the bigger issue is that the "Buy Series / Complete the Series" box still shows the old edition plus the expansion pass. One assumes that someone who hits that "add to cart" button above the list of every game in the series wants to have all of the DLC content; in fact, they would be buying it, just paying an extra $15 for it. This is what I really feel is dishonest: charging extra money to someone who has clearly made up their mind to buy all of the content. (I am not assuming that GOG/CDProject is being intentionally dishonest; this could just be an oversight.) I think someone who clicks that button is also the most likely to be doing so impulsively, and thus not thoroughly looking through what they are buying.

On the other hand, I understand that many people looking at this box might simply be interested in seeing what other games are available in the series, so there isn't going to be a perfect solution. Still, I think most users would prefer the GOTY, and for that and other reasons GOG shouldn't be afraid of gently nudging them in that direction by making that the listed option in the "Buy Series / Complete the Series" box.

Also, I now concede to and agree with Hickory; my subject was a poor choice of words, and I should have structured/worded my original post differently. Also, I now think I posted this too rashly without myself having properly thought this through. I can see why they would want to keep both versions available for sale, at least in the short-term. I still think they should switch it up in the "Buy Series / Complete the Series" box and generally prioritize the GOTY version on the site.
Posted October 22, 2016
In case you 'confuse' yourself you have 30 days to request your money back and spend it on the GOTY edition. I see that fair. RIP savegame but i doubt you will dislike the idea of play a few extra hours in this universe. I spent 50 hours in white orchard.
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This is my favourite topic
Community
The Witcher 3: Wild HuntThis game should be removed from sale(10 posts)(10 posts)
(10 posts)