Posted November 25, 2019
The game literally crashes after I select a save slot. I have tried the recommendation of 'running as administrator'. No dice. Any way to get a refund from this?
wilson.lindsay
New User
Registered: May 2015
From Canada
MarianFA
New User
Registered: Jan 2011
From United States
Posted November 27, 2019
Write to Customer Support. They will give you a refund if they can't fix the problem for you.
wilson.lindsay
New User
Registered: May 2015
From Canada
Posted November 28, 2019
After a bit more investigation (on my side) I determined that the video card was being crippled by too much resource usage. The dxdiag file showed a Resource Exhaustion warning and a Buffer Overflow for this game.
The "solution" was to go update my NVidia Graphics Drivers and enable the 'Experience Software' that theoretically is supposed to regulate graphics card usage during gameplay. I was able to run and play the game with no issues.
Therefore the "problem" appears to be that maybe the game was designed with absolutely no performance logic and was deferring entirely to the graphics card while greedily requesting resources. If the graphics software wasn't regulating this usage the game just crashes and burns. This is dangerous. If users / players aren't aware of this and typically turning this on you could be burning out video cards....this is literally the ONLY game I've had to enable that for.
The "solution" was to go update my NVidia Graphics Drivers and enable the 'Experience Software' that theoretically is supposed to regulate graphics card usage during gameplay. I was able to run and play the game with no issues.
Therefore the "problem" appears to be that maybe the game was designed with absolutely no performance logic and was deferring entirely to the graphics card while greedily requesting resources. If the graphics software wasn't regulating this usage the game just crashes and burns. This is dangerous. If users / players aren't aware of this and typically turning this on you could be burning out video cards....this is literally the ONLY game I've had to enable that for.
Post edited November 28, 2019 by wilson.lindsay
MarkoH01
The goose rules!
Registered: Jun 2009
From Germany
Posted November 30, 2019
The "solution" was to go update my NVidia Graphics Drivers and enable the 'Experience Software' that theoretically is supposed to regulate graphics card usage during gameplay. I was able to run and play the game with no issues.
Therefore the "problem" appears to be that maybe the game was designed with absolutely no performance logic and was deferring entirely to the graphics card while greedily requesting resources. If the graphics software wasn't regulating this usage the game just crashes and burns. This is dangerous. If users / players aren't aware of this and typically turning this on you could be burning out video cards....this is literally the ONLY game I've had to enable that for.