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Hi! I'm trying to replay the BoUT series and I can't seem to start Critter Chronicles. When I double-click the icon, I get the following message: OgreException7(InternalErrorException) (see attached).

My specs are:
Windows 7, 4GB RAM, 64-Bit, AMD C-60 APU with Radeon HD Graphics, 1 GHz.
Attachments:
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darthkiwi: ... I get the following message: OgreException7(InternalErrorException) (see attached)...
Looks like the old DirectX9 components are missing. You can complete your new DirectX version by installing this:
http://www.microsoft.com/en-us/download/details.aspx?id=8109

Download the file, start it and extract it to a separate folder (because there are a lot of files inside).
Then go there and start DXSETUP.exe to start the installation. You can delete the extracted files once the installation is finished.

Now check if the game is still crashing.
Hi you guys,

I'm having the exact same problem listed above, but I have Windows 10 instead of Windows 7.

Every time I try to launch the game, it comes up with this Error Message:

Ogre Exception (7:InternalErrorException): Could not load dynamic library.\RenderSystem_Direct3D9. System Error. The specified module could not be found. in DinLib::loadat..\..\..\..\OgreMai\src\OgreDynLib.cpp (line 91)

My computer specs are listed below:

Computer: Surface Pro 3
Software: Windows 10 Pro
Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz 2.50 GHz
Installed RAM: 8GB RAM
System Type: 64-Bit operating system, x64-based processor

Graphics Card
Chip Type: Intel(R) HD Graphics Family
DAC Type: Internal
Adapter String: Intel(R) HD Graphics 4400
Bios Infromation: Intel Video BIOS

Total Available Graphics Memory: 4176 MB
Dedicated Video Memory: 128 MB
System Video Memory: 0 MB
Shared System Memory: 4048 MB

I saw the earlier reply to install DirectX 9.0c, but it seems to me that DirectX 9.0c is not compatible with Windows 10.

Any help with this would be very appreciated. I've already wasted so much time on this, and I'm to the point of pulling my hair out :(

I've installed other games on my Surface Pro 3, Windows 10 Pro and played them with no problems.
1) Broken Age (not installed from GOG.com, can't remember which website I used to install Broken Age)
2) Moebius (from Phoenix Online Studios)
3) Gabriel Knight: Sins of our Fathers-Reloaded (from Phoenix Online Studios)
4) Lost Lands-The Four Horseman (Big Fish Games)

The Book of Unwritten Tales: Critter Chronicles is the first game I've purchased from GOG.com and downloaded onto my Surface Pro 3, Windows 10 Pro computer, and it's the only game that hasn't worked on my computer. And I was really looking forward to playing this game...not to mention the $20.00 I'm out now :P

On the GOG.com website, it did say that Critter Chronicles was compatible with Windows 10.

I've already emailed the GOG.com Support but have not heard anything yet.

Thank you in advance for your help.
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hellosissa: I saw the earlier reply to install DirectX 9.0c, but it seems to me that DirectX 9.0c is not compatible with Windows 10.
In what fashion?
Oh my word, that actually worked. I don't believe it. I'm so excited, the game's working and it's amazing!!!
Thank you so much for your post Gydion :D

When I followed the DirectX download link from DeMignon, it stated in System Requirements that the Supported Operating Systems were:
Windows 7, Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 2, Windows Server 2008, Windows Vista, Windows XP Service Pack 2, and Windows XP Service Pack 3

Therefore, since Windows 10 was not listed, I thought this version of DirectX would not work. But I was totally wrong, and I'm so glad!!! Thank you so much again Gydion!!!

So, for anyone else who has that launching problem for The Book of Unwritten Tales: Critter Chronicles with the following error message:

Ogre Exception (7:InternalErrorException): Could not load dynamic library.\RenderSystem_Direct3D9. System Error. The specified module could not be found. in DinLib::loadat..\..\..\..\OgreMai\src\OgreDynLib.cpp (line 91)

Simply install DirectX using the download link provided by DeMignon in the post above, follow his directions in downloading and installing DirectX, and after you've downloaded and installed DirectX, download and install Critter Chronicles.

And yes, this fix does work on the Windows 10 operating system, hooray!!!! And now back to the game, woohoo!!! :D