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Used gog.com downloader. I click on Syberia 2 icon in my downloads folder, have right clicked to run as admin too, and my computer freezes and never recovers. Just sits with the busy icon. have tried for gog.com support and no help. Any suggestions?
This question / problem has been solved by Namurimage
Please help somebody... I get no response from support. I paid 10 bucks for a worthless game that won't load and there is no support for...
Used gog.com downloader to download game. Then I click on Syberia 2 icon in my downloads folder, have tried to run as admin too, and my computer freezes and never recovers. Just sits with the busy icon. have tried for gog.com support and no help.
Hi,
If you're on Vista/Win7, and you have UAC on, it can't take a while for the installer to move on. Have you tried waiting a while to see if it eventually starts installing ?
This support article explains the UAC issues in detail.
If that's not the problem, make sure your AV and/or Firewall isn't blocking the install process.
or
Maybe try to download the game files again in case the first ones you downloaded are corrupt or something. You don't have to use the downloader, you can try to download them with your internet browser
As for an answer from support, they don't work weekends, so you'll probably ear from them this next week.
Post edited April 25, 2010 by Namur
I reinstslled using just the browser, turned off AV and firewall, and it eventually did install and load.
Thank you very much for your help!
avatar
Namur: Hi,
If you're on Vista/Win7, and you have UAC on, it can't take a while for the installer to move on. Have you tried waiting a while to see if it eventually starts installing ?
This support article explains the UAC issues in detail.
If that's not the problem, make sure your AV and/or Firewall isn't blocking the install process.
or
Maybe try to download the game files again in case the first ones you downloaded are corrupt or something. You don't have to use the downloader, you can try to download them with your internet browser
As for an answer from support, they don't work weekends, so you'll probably ear from them this next week.
avatar
norwegian25: I reinstslled using just the browser, turned off AV and firewall, and it eventually did install and load.
Thank you very much for your help!

You're welcome!
Enjoy your game ;)