I've watched a walkthrough tutorial and thre is a thing somone does on iot that I can't do.
Rolling on the ball then performing a jump from the ball after that.

As soon as I perform my jump,it disables the ball and I can hardly jump.

I'm using the Pinnacle Game Profile.

Can you adjust anything to make the controls more responsive ?

If you roll into a corner, you can "pop" your bubble.

If that's not what's happening, maybe you're accidentally pressing the key for the levitation ball when you press the key for jump?

Or maybe you're talking about double-jumping? The levitation ball appears for a bit when you jump while mid-air. Is that what you're trying to do?

I didn't have any problems with controls. The game has support for the Xbox 360 controller... kinda. Trigger buttons won't work. I used xpadder to map the trigger buttons instead.

I fixed it by using the gamepad lite program that came with the steam patch.