I just bought and installed the collection, but every time I try to launch it I get a blank white screen for a second or two followed by two error messages:

DirectDraw Failed, display card does not support this resolution; then: KSS initdirectdraw failed closing application.

I have tried changing compatibility modes, installing with or without Galaxy, and running as Admin, but nothing helps. I'd welcome any simple ideas. I'm nowhere close to a programming expert, so please feel free to dumb down any solution ideas. My CPU runs Windows 10 and can handle plenty of games far more demanding than these great 8/16-bit relics. GOG support says it could be weeks due to their support backlog, so I'd appreciate any insight those of you who know a lot more than me can offer. Otherwise, I'd just as soon forget it and request a refund. Thanks for reading.

Thank you for responding, neumi5694. Your point is right on (I've marked your post as the solution so the question part of this topic would close) as I heard from GOG support far sooner then I expected and they guided me to a similar idea with a few files. There were 3 .dll files I needed and as soon as they were there it booted right up. I am greatly appreciative of the community on here keeping an eye out for each other, and I want to credit GOG support for being very helpful (and quick!) on this. Good gaming to all.

I'm glad to hear you can play now.
Could you also please post support's solution or what dll files they guided you to, maybe also with a link?

Yes, I can give the answer, sorry I didn't think to do so earlier. Unfortunately, I don't have the link they gave me (dumb me deleted the message string after the problem was solved), but it was to dropbox. I think the files came from whatever DgVoodooOLD is. Looking at the folder on my computer, they are:

D3D8.dll
D3DImm.dll
DDraw.dll

I just had to download these 3 files and copy them into the Konami Collection folder. Once I did, everything worked just as it was supposed to with no need for any compatibility settings or otherwise.

I used dgvoodoo2 as well, which allows it to launch. but the graphics are all black and white and at such a high contrast I can't see anything. Does anyone else know what to do with an error like that?

EDIT: It was the weirdest thing. I decided to reinstall from scratch and the first issue I encountered with crashing disappeared. The game ran perfectly with nothing modified or added.. If you're having issues with a crash at launch, it might help just to reinstall.