Posted January 20, 2011
Today i was finally decided to write to support about our problems, seeing Moto Racers 2 buyers were able to have some gift to compensate for their problems.
Here is what i wrote to support :
Hello to all the GOG Team.
I see that yesterday you have posted about the problems of Moto Racer 2 on its dedicated subforum. While I find that great for people who bought the game, I feel like i'm abandonned for problems on another game : Gorky 17.
As you may have notices, this game has huge problems to run on most current hardware, and no fix has been made as of this moment. I'm not saying you are not trying, but that for more than a year, we have seen no word about it from your team.
You are giving credit back to people who bought Moto Racer 2 recently, but people who supported you and bought Gorky 17 at release on GOG ( around April 2009) are still expecting something. While we can understand that the game may not be fixed for a while due to difficulties (no source code on your part), most of us were not able to play it, because of screen flickering, graphical corruption, audio problems, and even crashes at random moment or startup. Getting old hardware to play a single game is not an option.
I ask you to tell us publicly on the Gorky 17 subforum, in what situation is the game right now, se we know what to expect, and if you are able to do something for us, like you did for Moto Racer 2 buyers.
Thank you for your attention GOG Team.
I suggest everyone who has problems to personnaly write to support so we can have a clear answer on the status of Gorky 17.
Here is what i wrote to support :
Hello to all the GOG Team.
I see that yesterday you have posted about the problems of Moto Racer 2 on its dedicated subforum. While I find that great for people who bought the game, I feel like i'm abandonned for problems on another game : Gorky 17.
As you may have notices, this game has huge problems to run on most current hardware, and no fix has been made as of this moment. I'm not saying you are not trying, but that for more than a year, we have seen no word about it from your team.
You are giving credit back to people who bought Moto Racer 2 recently, but people who supported you and bought Gorky 17 at release on GOG ( around April 2009) are still expecting something. While we can understand that the game may not be fixed for a while due to difficulties (no source code on your part), most of us were not able to play it, because of screen flickering, graphical corruption, audio problems, and even crashes at random moment or startup. Getting old hardware to play a single game is not an option.
I ask you to tell us publicly on the Gorky 17 subforum, in what situation is the game right now, se we know what to expect, and if you are able to do something for us, like you did for Moto Racer 2 buyers.
Thank you for your attention GOG Team.