We'll be closely monitoring our communications for bug reports. If you encounter any issues or experience a bug, please consider reporting details of your encounter in this Steam thread.

When making a report please include the following details whenever possible:
Platform and OS Version
Version Number (found on the pause menu in the lower right corner)
Reproduction Steps
What happened

If possible, it is very useful if you can provide us with game logs. To retrieve these follow the below steps. (WARNING: The log file maybe contain some information about your computer and OS username, which you can either remove first or use the email option to ensure they're not publicly accessible):

Navigate to the logs folder:
Windows: C:\Users\<USERNAME>\AppData\Local\Genesis Noir\Saved\Logs
Mac: ~/Library/Logs/GenesisNoir
Copy the latest log file that was generated and either email it to us at XXXX, or use a site like Pastebin[pastebin.com] and include the link here. (See warning above about personal information.)

Additionally, if you happen to have something like OBS, NVIDIA's Shadowplay or AMD's ReLive running, video footage of your issue is also very helpful!

Hi ! At the Gather chapter, where I must clear the screen from the ashes there is a bug. I was stuck after cleaning them : the pointer disappears and I'm stuck on that screen where the statue is broken.
After a few run, i succed to pass this bug : the only thing that i did diffferently is breaking the sphinx nose. I didn't do that before.
I hope this will help !
(great game btw)

Thanks for this! This is a known bug and will be fixed in a patch very soon. Thanks for sharing!

In the Seeding chapter after the second bridge I can't choose the white seed from the palm to activate the seed spot. The cursor just disappears, I can only visit the menu with hitting escape. I've met this issue at the same spot twice.

Some Problems i found:

- can’t use a Xbox One Controller. When connected, it seemed like someone press the upper digital cross button the whole time. In the menu you stick on the upper button selection. I think it is a Unreal Engine problem. The problem appears at other games too
- poor performance on Mac. I can only play on low settings at full hd
- to less amount of autosave points
- no manual save point
- no “Game is saving” information text. Very confusing, you can’t see if the game save your state
- bad mouse control. You press on the mouse to walk to a specific point with the player and it happen nothing

System: iMac 2017 21” 4K Mac os 11.2.3 GOG Game: 2021.4.14.9263.Mac.de

I hope you fix it soon because it is a great game

Hello , I've got a bug after passing the "solitary" session (in the black hole whith matches) . I go out of the game with the message attached : error 0x887A0006 'HUNG'. Is anybody solve the same kind of problem or can help me? I've an old computer with windows 7 (so I can''t install Gog application and I download all files) I tried many solutions founded on help but not reinstall the game, don't want to came back to the beginning!! Thank you ...

In the "singular" chapter, sometimes, the dancing sequence never ends (I noticed that the lyrics are not showing in these cases)
I play on a windows 10 PC

In the scene where you're supposed to click on the screen and either move left or right to form a skyline (where eventually a train appears), absolutely nothing happens for me. No matter what or where I click, all I can do is spin endlessly to the sides and can't progress.

Game breaking bug on macOS Monterrey 12.0.1. Logs actually show that input is disabled, when it shouldn't. This is what it gets logged every time I trigger a click event:

[2022.01.02-01.52.39:791][861]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.39:907][868]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.39:907][868]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.42:291][ 11]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.42:408][ 18]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.42:408][ 18]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.42:491][ 23]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.42:591][ 29]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.42:591][ 29]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.42:658][ 33]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.42:725][ 37]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.42:725][ 37]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.42:875][ 46]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.42:958][ 51]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.42:958][ 51]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.50:726][517]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.50:826][523]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.50:826][523]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.51:376][556]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.51:443][560]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.51:443][560]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.51:959][591]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.52:059][597]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.52:060][597]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.52:226][607]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.52:326][613]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.52:326][613]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.53:426][679]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.56:493][863]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.56:493][863]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled
[2022.01.02-01.52.56:827][883]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: PRESSED
[2022.01.02-01.52.56:943][890]LogBlueprintUserMessages: [NoManBaseCharacter_835] Warning: RELEASED
[2022.01.02-01.52.56:944][890]LogBlueprintUserMessages: [NoManBaseCharacter_835] NoMan Input - Disabled

I can confirm the report by nfantone, about the endlessly spinning and non-responsive starfield in the 'Improvisation' scene. In my case on macOS Mojave (10.14.6). There is no way to get past this.

Also, it makes me dizzy.

----
EDIT: build 9718 fixes this issue for me.

Got stuck at Collision level. After the scientist scene, the character pointed out at a blackboard, then the camera zoomed in into it and nothing happened, only space background animation without the possibility to move, however I found that I made some noise if I moved the mouse around.
I tried to verify the game as well as the close and start the game again, but nothing solve the problem.

... Does it count as necro-posting even if I only recently started playing the game?
Anyway:
During the part of the game where you draw up constellations, I hit... some kind of glitch or bug that blocks progress. I think it's the third batch - the one with the tree, people, gun, cigar, and cornucopia.