Hi all,

Hoping someone can help. I have been on the closed beta of GOG 2.0 since the beginning but have never been able to get the PSN integration to work.

I click the connect button and it says "Startng" for about 20-30 seconds and then flashes up the error message "Failed to start. Retry" but the same thing happens every time.

I've looked around on the forum and can't seem to see anyone else having this issue. Can anyone suggest something? Gog client is 2.0.8.15 (the most recent one I believe).

Thanks

Hello,

I had this same issue recently.

While investigating I found this message in the log file (C:\ProgramData\GOG.com\Galaxy\logs\GalaxyClient.log):
2020-06-21 13:42:41.894 [Warning][ (0)] [TID 9920][galaxy_client]: Failed to move plugin to destination directory: C:\Users\<user name>\AppData\Local\GOG.com\Galaxy\plugins\installed\psn_38087aea-3c30-439f-867d-ddf9fae8fe6f

I fixed this by temporarily disabling the anti-virus scanning. While the scanner was down I was able to install properly.

Hope it helps.