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General discussion (archive)"new msg" flag never goes away(4 posts)(4 posts)
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This is my favourite topic
Posted October 23, 2008
I've had the "new msg" flag in the upper right of the site every time I've logged in for the past few weeks, ever since I received a reply on a support question I sent in. I've read the message multiple times (i.e.: it's no longer new) but the marker is still there every time.
Any idea why this would be happening?
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Posted October 23, 2008
I've written them on this issue, and they hadn't replied, but it did eventually go away.
Posted October 23, 2008
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nemt: I've had the "new msg" flag in the upper right of the site every time I've logged in for the past few weeks, ever since I received a reply on a support question I sent in. I've read the message multiple times (i.e.: it's no longer new) but the marker is still there every time.
Any idea why this would be happening?

There's a known bug with the My Emails section that results with the "new msg" notification being stuck. It would be great if you could contact our Support, as it's a pretty rare bug and we're still gathering info on that :)
edited: bugs bugs bugs, seems there was there was a small problem with forum engine - I believe two messages might be lost from this page (our previous answer about this problem and one post from Weclock - sorry for that!
Post edited October 23, 2008 by Destro
Posted October 23, 2008
not a problem Destro
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Firek: The Contact us page will undergo a lot of changes in an upcoming update to the site. The problem some of our users are experiencing, with read messages still showing up as new, should cease.
By design a message should no longer be marked as being "new" in a couple of seconds after expanding that message.
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Weclock: I see.
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This is my favourite topic
Community
General discussion (archive)"new msg" flag never goes away(4 posts)(4 posts)
(4 posts)