Posted June 08, 2016
Vythonaut: Support can be a little slow at times. Don't worry - they'll get back to you eventually.
Edit: also, don't resend a ticket to support since it moves your previous one at the back of the queue - one's enough. ;)
Jerry_Boy: Thanks for your reply. I'm curious because their response to the first question came after about 2 hours, and now two weeks passed and there is no response... Edit: also, don't resend a ticket to support since it moves your previous one at the back of the queue - one's enough. ;)