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General discussionUser Not Found(2 posts)(2 posts)
(2 posts)
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This is my favourite topic
Posted December 29, 2020
I see that there is no ticket created under the account that you are using to post on the forum.
There can be a couple different reasons why you cannot log into your account, but we have to investigate it deeper to know for sure. Please wait for a reply from support team and make sure that you replied to our automated message than can contain some additional questions.
Post edited December 29, 2020 by ponczo_
Posted December 30, 2020
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ponczo_: I see that there is no ticket created under the account that you are using to post on the forum.
There can be a couple different reasons why you cannot log into your account, but we have to investigate it deeper to know for sure. Please wait for a reply from support team and make sure that you replied to our automated message than can contain some additional questions.
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Fenryla: I used the email I had in my main account to post the ticket, thought that way it would be quicker for them to find the mistake or error that was causing this. Should I PM you the ticket support number? I have been waiting since I posted the first message and still no answer, I only got automated emails to which I have replied
Sure, I can try to find it and see what I can do to help.
Pages:
1
This is my favourite topic
Community
General discussionUser Not Found(2 posts)(2 posts)
(2 posts)