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Suddenly, there are no links for downloading offline games in Windows. Linux, yes. Windows, no.

Why?

What happened?
No posts in this topic were marked as the solution yet. If you can help, add your reply
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caffeinejunky: Suddenly, there are no links for downloading offline games in Windows. Linux, yes. Windows, no.

Why?

What happened?
Yes, there are. I just went to my account on the webpage. Choose the game in games library, and clicked on Offline Installers, and there are download links. I can even change OS. Most likely something changed your end, are you using galxy, or which browser/plugins?
Maybe you missed that you need to click the Download Offline Backup Game Installers section to expand it?

If not, it's a problem with your content blocking browser add-ons, or possibly specific games.
Attachments:
Are you using any userscripts or client-side CSS that might affect the catalogue? I know Adalia Fundamentals recently had to be updated to accommodate the new https://www.gog.com/en/account versus traditional https://www.gog.com/account -- although that had the opposite problem, in that hiding the Galaxy download banner no longer worked.
Thank you all for the quick replies; especially Vanished One. The issue is incompatibility due to last week's new Update from the ever Update Happy Firefox. There is a work around but it is a real pain in the ass.

I have contacted support.

Again, thanks.
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caffeinejunky: Thank you all for the quick replies; especially Vanished One. The issue is incompatibility due to last week's new Update from the ever Update Happy Firefox. There is a work around but it is a real pain in the ass.

I have contacted support.

Again, thanks.
i hope you have better luck with GOG CS than I did. I've had a similar problem this week, but opposite. Galaxy won't dl for me at all, but yesterday my offline installers started working again. For me, nothing to do with browser or OS, same result on different boxes with diff browsers, OS's and ISP's.

It's not the end of the world, and I know Poles have more important things on their mind right now. But a quick PSA that they know there are issues would go a long way.

If you're bored, here's my tale of download woe.

https://www.gog.com/forum/general/unable_to_download_new_games_from_gog
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caffeinejunky: Thank you all for the quick replies; especially Vanished One. The issue is incompatibility due to last week's new Update from the ever Update Happy Firefox. There is a work around but it is a real pain in the ass.

I have contacted support.

Again, thanks.
I had Firefox 97.0.2 when reading this thread and restarted to update to 98.0.1. No issues on downloading offline installers for my games for either of those versions. No workaround from my end.
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caffeinejunky: The issue is incompatibility due to last week's new Update from the ever Update Happy Firefox. There is a work around but it is a real pain in the ass.
I don't know what you mean by this. First of all, you can see in my previous post I don't have any issues. Secondly, the changes in the download flow in Firefox 98.0 don't have anything to do with web page content, i.e. wouldn't make your download links disappear. Firefox 98.0.1 only removes two search providers.
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Ice_Mage: Maybe you missed that you need to click the Download Offline Backup Game Installers section to expand it?
They were doing that like 2 years ago. Though it is an extra step in order to get the game(s) you want.
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caffeinejunky: The issue is incompatibility due to last week's new Update from the ever Update Happy Firefox
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tastymonkey: I had Firefox 97.0.2 when reading this thread and restarted to update to 98.0.1. No issues
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Ice_Mage: the changes in the download flow in Firefox 98.0 don't have anything to do with web page content, i.e. wouldn't make your download links disappear
So maybe or maybe not a Firefox update issue...

Maybe they need to clean their site offline cache data, that occasionally gets in the way. Logging out/in may also help. Or addons get updated i know the version of FF i use at present disables an addon after update and you have to re-authorize it. Course disabling updates on said addons solves that issue.
low rated
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Ice_Mage: the changes in the download flow in Firefox 98.0 don't have anything to do with web page content, i.e. wouldn't make your download links disappear
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rtcvb32: So maybe or maybe not a Firefox update issue...

Maybe they need to clean their site offline cache data, that occasionally gets in the way. Logging out/in may also help. Or addons get updated i know the version of FF i use at present disables an addon after update and you have to re-authorize it. Course disabling updates on said addons solves that issue.
Or maybe folks will finally realize that FF ain't the browser it used to be, much less the browser it wants to be. It still gets some things right, but compared to Opera, Vivaldi, or Brave, Firefox has become a sad-sack has-been.
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rtcvb32: They were doing that like 2 years ago. Though it is an extra step in order to get the game(s) you want.

So maybe or maybe not a Firefox update issue...

Maybe they need to clean their site offline cache data, that occasionally gets in the way. Logging out/in may also help. Or addons get updated i know the version of FF i use at present disables an addon after update and you have to re-authorize it. Course disabling updates on said addons solves that issue.
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rabblevox: Or maybe folks will finally realize that FF ain't the browser it used to be, much less the browser it wants to be. It still gets some things right, but compared to Opera, Vivaldi, or Brave, Firefox has become a sad-sack has-been.
Firefox has worked fine for me for years. No plugins, clear cache on exit and maximum privacy and it’s a great general browser. Chrome is obviously the big one, but doesn’t even have the clear cache and cookies on exit, which says everything about its privacy. Opera has silently installed for several people I know from other software (and I keep finding an opera folder on my system which I never installed), so I classify that as malware. Not heard of Vivaldi (well the composer). Brave seems to be based on chrome, which I can’t see being “secure”, it’s Google after all. I use a few other browsers as secondary ones for specific reasons but Firefox is my general.
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rabblevox: Or maybe folks will finally realize that FF ain't the browser it used to be, much less the browser it wants to be. It still gets some things right, but compared to Opera, Vivaldi, or Brave, Firefox has become a sad-sack has-been.
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nightcraw1er.488: Firefox has worked fine for me for years. No plugins, clear cache on exit and maximum privacy and it’s a great general browser. Chrome is obviously the big one, but doesn’t even have the clear cache and cookies on exit, which says everything about its privacy. Opera has silently installed for several people I know from other software (and I keep finding an opera folder on my system which I never installed), so I classify that as malware. Not heard of Vivaldi (well the composer). Brave seems to be based on chrome, which I can’t see being “secure”, it’s Google after all. I use a few other browsers as secondary ones for specific reasons but Firefox is my general.
Brave is based on the open source Chromium, not Chrome. I know it sounds like a "distinction without a difference", but it's actually quite significant. According to the best brains I know, Google has exactly zero hooks into, or control over, any Chromium based browser.
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rabblevox: Brave is based on the open source Chromium, not Chrome. I know it sounds like a "distinction without a difference", but it's actually quite significant. According to the best brains I know, Google has exactly zero hooks into, or control over, any Chromium based browser.
I've actually recently started moving back to Firefox from Chrome (Windows) and Chromium (Linux).

Reason being that in one of my old low-power laptops (some old dual-core laptop with 3GB RAM, running Linux Mint 20.3 64bit) I started noticing that Chromium seems like a real hog. I am not sure why but if I go to Youtube or gog.com or various other heavier sites with it, for some reason it makes the whole system very unresponsive, long pauses where the machine does nothing, constant CPU usage spikes to 100% etc.

Also, on my more powerful work laptop, Chrome nowadays has an odd habit to make the whole screen white if I hover over any of the videos in Youtube (I think that starts playing the video in a smaller screen automatically).

At the same time, on Firefox, those same sites work fine and the system is very responsive even on that old low-power laptop. And on my more powerful work laptop, Firefox doesn't have that same problem in e.g. Youtube.

Based on that, it just appears Chrome and Chromium is a real hog without any good reason, so I rather use Firefox for now. At least I don't see any benefit to using Chrome/Chromium, only downsides like that extra resource usage.

I don't use any extra plugins or add-ons in Firefox, other than those that come with it by default. So I have no idea if some AddBlocker Super Plus thingamalingies affect sites.


Edge is in a category of its own... currently I am using it only on my Windows 11 laptop as it is still the only browser I've installed there (I should really install Firefox there too)... Usually it works fine, but from time to time it just fails... even with Microsoft's own services!

For instance, a week ago I helped a relative of mine (a kid) to migrate his Minecraft account from Mojang to Microsoft, as Microsoft owns Minecraft nowadays and they are going to shut down the Mojang accounts.

I performed the migration according to the instructions, but where it should launch a web browser to the migration site, it failed. It wouldn't launch that site, but just show some kind of "sad face" icon on the browser. (That browser was Edge, which is the default browser on that Windows 10 PC where I performed the migration.)

Then it occurred to me to copy&paste that URL from Edge to Firefox... and it worked! Then I could finally perform and finish the migration.

So ironic that Microsoft's own browser would just fail with their own game (Minecraft)... I had some similar issue before where I could not use some online service and then their online help told me they haven't tested it with Edge, and sure enough it worked fine with Firefox instead.
Post edited March 19, 2022 by timppu
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rtcvb32: They were doing that like 2 years ago. Though it is an extra step in order to get the game(s) you want.

So maybe or maybe not a Firefox update issue...

Maybe they need to clean their site offline cache data, that occasionally gets in the way. Logging out/in may also help. Or addons get updated i know the version of FF i use at present disables an addon after update and you have to re-authorize it. Course disabling updates on said addons solves that issue.
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rabblevox: Or maybe folks will finally realize that FF ain't the browser it used to be, much less the browser it wants to be. It still gets some things right, but compared to Opera, Vivaldi, or Brave, Firefox has become a sad-sack has-been.
I used to be a hardcore firefox user. Their moves to try to appeal to the mobile audience in the past year (and I've tried it on mobile, it's horrible, they should focus their strengths on desktop or make them completely separate branches) have really changed what it used to be (actually, it's been over a year, but you used to be able to simply change it back, but they've been making it so that you can no longer mod firefox like you used to be able to do).

I've started using Chromium a lot more (and there is an option to have it delete everything on exit, I think I have that enabled) recently.

I've been fishing for other browsers out there that can do what firefox used to be able to do. I've been trying out vivaldi, but it's not quite there yet.

I'd be open to see if there is a browser which has the privacy and ability to modify as you want like firefox used to be like.

On the other issue mentioned by someone else...

On Linux there is some sort of memory leak or something that does not release cached memory. I'm not sure what it is that launches it, but whatever browser you have open at the time will trigger it ever after. It happened when I had firefox open and firefox was crashing my system. In order to clear it I reinstalled Linux because I couldn't track down exactly what it was, but I saw the results. It's a pretty big bug in the more recent LInux releases (many talk about it being firefox, but from what I saw it could be Chrome, Chromium, or any browser you had open at the time you trigger the fault). It pushes it into some sort of loop that traps your memory. You can free it up by using the terminal and FORCING the cache clear, but that only works until the next time you use the browser and slow Linux down again.

With me, it was a pain and taught a valuable lesson. I had NOT backed up my GOG games and so am now in the process of redownloading them again (as to fix the issue I did a complete wipe, format, and reinstall of Linux). I'm bought a hard drive to back up my offline linux installers this time.

I don't know how to actually fix the fault, I don't think anyone has figured out how to do it yet, or even know what is the actual trigger. I've read lots of complaints about it, and it doesn't seem to be any particular browser or item, but could apply to all of them, once triggered however, whatever browser was open is what triggers it again in a loop and it also can seemingly expand to other items where the memory doesn't free up.

Only solution I have is to reinstall, at least thus far.
Post edited March 20, 2022 by GreywolfLord
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rabblevox: Or maybe folks will finally realize that FF ain't the browser it used to be, much less the browser it wants to be. It still gets some things right, but compared to Opera, Vivaldi, or Brave, Firefox has become a sad-sack has-been.
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GreywolfLord: I used to be a hardcore firefox user. Their moves to try to appeal to the mobile audience in the past year (and I've tried it on mobile, it's horrible, they should focus their strengths on desktop or make them completely separate branches) have really changed what it used to be (actually, it's been over a year, but you used to be able to simply change it back, but they've been making it so that you can no longer mod firefox like you used to be able to do).

I've started using Chromium a lot more (and there is an option to have it delete everything on exit, I think I have that enabled) recently.

I've been fishing for other browsers out there that can do what firefox used to be able to do. I've been trying out vivaldi, but it's not quite there yet.

I'd be open to see if there is a browser which has the privacy and ability to modify as you want like firefox used to be like.
Vivaldi is my current main browser, but like you said, they have a way to go. Brave is in many ways the slickest browser on the planet, with amazing privacy and security baked in. Plus, it's the fastest browser I've ever used. But I hate their aggressively pro-crypto currency stance, and for me that's a deal breaker. For some that would be a plus. To their credit, they are very transparent about their business model.

If you're OK with a crypto business model, Brave might be the best a browser's ever been done.