It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
I'm attempting to purchase X-COM: UFO Defense, but when I try to add it to my cart, it adds it briefly then immediately reverts and removes it. I'm unsure why this might be a problem as I already have X-COM: Terror from the Deep? I can add other games just fine, it's specifically X-COM that appears to have some issue.

If someone knows why this might be the case, please let me know.

EDIT: Just to provide more info, I've attempted this across two different machines and both in browser and the GOG client with no luck.
Post edited June 26, 2022 by AlmostAHero
This question / problem has been solved by Ice_Mageimage
avatar
AlmostAHero: I'm attempting to purchase X-COM: UFO Defense, but when I try to add it to my cart, it adds it briefly then immediately reverts and removes it. I'm unsure why this might be a problem as I already have X-COM: Terror from the Deep? I can add other games just fine, it's specifically X-COM that appears to have some issue.

If someone knows why this might be the case, please let me know.

EDIT: Just to provide more info, I've attempted this across two different machines and both in browser and the GOG client with no luck.
What if you try to add it alongside another game and then remove that other game during checkout? Still an issue?
avatar
AlmostAHero: when I try to add it to my cart, it adds it briefly then immediately reverts and removes it.
Works for me. That's the behavior of a region-locked game. Try adding it to your wishlist. If that also fails, then that's probably what the problem is.
Note that while you can't buy region-locked games directly, you can redeem gift codes for them. Maybe someone in the community gifting thread will buy it for you before the sale ends.
avatar
Grargar: What if you try to add it alongside another game and then remove that other game during checkout? Still an issue?
Yeah, tried that.
avatar
Ice_Mage: Works for me. That's the behavior of a region-locked game. Try adding it to your wishlist. If that also fails, then that's probably what the problem is.
Note that while you can't buy region-locked games directly, you can redeem gift codes for them. Maybe someone in the community gifting thread will buy it for you before the sale ends.
Yep, tried the wishlist thing and it also doesn't work. I can't fathom it being a region-lock thing, surely I shouldn't have been able to pick up Terror from the Deep, then? Simply bizarre.

But thank you for the feedback, it's appreciated.
avatar
AlmostAHero: Yeah, tried that. Yep, tried the wishlist thing and it also doesn't work. I can't fathom it being a region-lock thing, surely I shouldn't have been able to pick up Terror from the Deep, then? Simply bizarre.

But thank you for the feedback, it's appreciated.
Hmmm, maybe something changed from the time that you got Terror from the Deep. Can you add any of the other X-Com games? If you try to add the first Army Men or any of the Hidden and Dangerous games, do you get the same behaviour? If yes, then X-Com is now region-locked for South Africa.
avatar
AlmostAHero: I can't fathom it being a region-lock thing, surely I shouldn't have been able to pick up Terror from the Deep, then? Simply bizarre.
Can you add X-COM: Terror from the Deep to your cart now? I believe this affects all classic X-COM games, but not Enemy Unknown, The Bureau, or XCOM 2.
avatar
Grargar: Hmmm, maybe something changed from the time that you got Terror from the Deep. Can you add any of the other X-Com games? If you try to add the first Army Men or any of the Hidden and Dangerous games, do you get the same behaviour? If yes, then X-Com is now region-locked for South Africa.
avatar
Ice_Mage: Can you add X-COM: Terror from the Deep to your cart now? I believe this affects all classic X-COM games, but not Enemy Unknown, The Bureau, or XCOM 2.
Nice catch, you're both right - can't add any of those, and I can't purchase TFTD either anymore. What a bummer. I suppose I only need TFTD technically but it would have been nice to have the original.

Thanks for the help. What a weird choice re: region-locking but I suppose common sense rarely drives these decisions.
avatar
Ice_Mage: Can you add X-COM: Terror from the Deep to your cart now? I believe this affects all classic X-COM games, but not Enemy Unknown, The Bureau, or XCOM 2.
avatar
AlmostAHero: Nice catch, you're both right - can't add any of those, and I can't purchase TFTD either anymore. What a bummer. I suppose I only need TFTD technically but it would have been nice to have the original.

Thanks for the help. What a weird choice re: region-locking but I suppose common sense rarely drives these decisions.
If you can find someone (outside the country) to buy the game(s) for you as a gift, you'll still be able to redeem the codes, and in all ways access the game in your library thereafter, even within S.A.
Have you gotten someone to gift this to you? I have a code lying around in case you want it.
avatar
AnimalMother117: Have you gotten someone to gift this to you? I have a code lying around in case you want it.
I haven't; that's a really kind offer, thank you so much!
Why is it blocked in South Africa?
avatar
maxleod: Why is it blocked in South Africa?
No idea; your guess is as good as mine.
avatar
AlmostAHero: Unable to add X-COM: UFO Defense to cart
Out of curiosity: have you tried the Steam version?
I mean: can you see that version in the store and could you put it into your cart?

Because Steamdb shows the store price in South African Rand at R13.75 (75% off), which it probably wouldn't do, if the game wasn't available for SA customers, right?

At least the prices in Russian Ruble, South Korean Won and Chinese Yuan are not shown, therefore I'd assume that customers from these countries can't buy the game due to region lock.

Edit: formatting
Attachments:
steamdb.jpg (314 Kb)
Post edited June 27, 2022 by BreOl72
avatar
AnimalMother117: Have you gotten someone to gift this to you? I have a code lying around in case you want it.
avatar
AlmostAHero: I haven't; that's a really kind offer, thank you so much!
Alright. Sorry I didn't see your reply sooner.

Anyway, I can't seem to send you a PM right now. So if you start a chat then I should be able to send it to you.
avatar
AnimalMother117: Alright. Sorry I didn't see your reply sooner.

Anyway, I can't seem to send you a PM right now. So if you start a chat then I should be able to send it to you.
avatar
AlmostAHero: I haven't; that's a really kind offer, thank you so much!
You both need to change your chat settings, as you can't currently initiate a conversation with someone else.
Post edited June 27, 2022 by Grargar