Posted April 13, 2015

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland

HypersomniacLive
The Reluctant Voter
Registered: Sep 2011
From Vatican City
Posted April 13, 2015

[...]

As for your suggestion, well, I hope that all of the account weirdness will be taken care of by the time I do go on my vacation :)
[...]
If I may ask, when will you leave?

mrkgnao
https://www.amazon.com/dp/B00HCZVCTO
Registered: Apr 2009
From United States
Posted April 13, 2015
A slightly more detailed description is available here.
Post edited April 13, 2015 by mrkgnao

ssokolow
Linux Geek
Registered: Feb 2011
From Canada
Posted April 13, 2015


I apologize. The problem ws supposed to be fixed, according to our webdevs. Perhaps they haven't applied the intended change to the code. I will investigate this internally and make sure it does get fixed ASAP.

Post edited April 13, 2015 by ssokolow

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland

mrkgnao
https://www.amazon.com/dp/B00HCZVCTO
Registered: Apr 2009
From United States
Posted April 13, 2015
From MaGog's logs for 13 April:
NOTE! CHANGED Heroes of Might and Magic® 3: Complete, compatibility: ***TO*** Multiplayer notice: Heroes of Might and Magic 3: Complete supports multiplayer over LAN and hotseat.
NOTE! CHANGED Sea Dogs, sys_req_win: Windows XP / Vista / 7 / 8, 1.8 GHz Processor, 512MB RAM (1 GB recommended), 3D graphics card compatible with DirectX 7 (compatible with DirectX 9 recommended), 2GB HDD, Mouse, Keyboard ***TO*** Windows XP / Vista / 7 / 8, 1.8 GHz Processor, 512MB RAM (1 GB recommended), 3D graphics card compatible with DirectX 9.0c, 2GB HDD, Mouse, Keyboard, Compatibility notice: Sea Dogs does not support Intel integrated graphics cards
NOTE! CHANGED Heroes of Might and Magic® 3: Complete, compatibility: ***TO*** Multiplayer notice: Heroes of Might and Magic 3: Complete supports multiplayer over LAN and hotseat.
NOTE! CHANGED Sea Dogs, sys_req_win: Windows XP / Vista / 7 / 8, 1.8 GHz Processor, 512MB RAM (1 GB recommended), 3D graphics card compatible with DirectX 7 (compatible with DirectX 9 recommended), 2GB HDD, Mouse, Keyboard ***TO*** Windows XP / Vista / 7 / 8, 1.8 GHz Processor, 512MB RAM (1 GB recommended), 3D graphics card compatible with DirectX 9.0c, 2GB HDD, Mouse, Keyboard, Compatibility notice: Sea Dogs does not support Intel integrated graphics cards

HypersomniacLive
The Reluctant Voter
Registered: Sep 2011
From Vatican City

mrkgnao
https://www.amazon.com/dp/B00HCZVCTO
Registered: Apr 2009
From United States
Posted April 13, 2015
high rated


I have composed a template message below. Feel free to use it, modify it, compose your own, whatever.
Thanks.
=====================================================================
Hello,
Given the current state of the GOG website and its update notification system, I have found MaGog's daily reports of changes in the website's contents. and especially in the downloadable files, a valuable source of information. It has recently come to my attention that GOG has some system in place that apparently blocks IP's that access one's library contents too often. This system, the details of which are unknown, has resulted in the blocking of MaGog's IP (for 12-18 hours at a time) many times since December 2014, and even more so recently. The creator of MaGog (mrkgnao) has already contacted you several times about this, but apparently nothing has been done to somehow prevent MaGog from being affected by this. I would greatly appreciate it if someone from your webdev department could address this issue. Obviously, mrkgnao has all the technical details, should you need them. Firek should have them too.
Thank you.
P.S. Congratulations on reaching 1,000.
Post edited April 13, 2015 by mrkgnao

moonshineshadow
Ghost
Registered: Sep 2011
From Switzerland
Posted April 13, 2015


I have composed a template message below. Feel free to use it, modify it, compose your own, whatever.

HypersomniacLive
The Reluctant Voter
Registered: Sep 2011
From Vatican City
Posted April 13, 2015

I have composed a template message below. Feel free to use it, modify it, compose your own, whatever.
Thanks.
=====================================================================
Hello,
Given the current state of the GOG website and its update notification system, I have found MaGog's daily reports of changes in the website's contents. and especially in the downloadable files, a valuable source of information. It has recently come to my attention that GOG has some system in place that apparently blocks IP's that access one's library contents too often. This system, the details of which are unknown, has resulted in the blocking of MaGog's IP (for 12-18 hours at a time) many times since December 2014, and even more so recently. The creator of MaGog (mrkgnao) has already contacted you several times about this, but apparently nothing has been done to somehow prevent MaGog from being affected by this. I would greatly appreciate it if someone from your webdev department could address this issue. Obviously, mrkgnao has all the technical details, should you need them. Firek should have them too.
Thank you.
P.S. Congratulations on reaching 1,000.
Question - under which section should we submit a support ticket, so that it gets adequate attention?

JaqFrost
Registered: Nov 2011
From Vietnam

mrkgnao
https://www.amazon.com/dp/B00HCZVCTO
Registered: Apr 2009
From United States

HypersomniacLive
The Reluctant Voter
Registered: Sep 2011
From Vatican City
Posted April 13, 2015
high rated

I'd use "Problems with website and user accounts", then "other" (or "accessibility issues" or "login issues")
I'll go with "Problems with website and user accounts" and "accessibility issues", makes the most sense given the nature of the issue.
EDIT: And done!
Post edited April 13, 2015 by HypersomniacLive

mrkgnao
https://www.amazon.com/dp/B00HCZVCTO
Registered: Apr 2009
From United States
Posted April 13, 2015
high rated


Pajama
The Historian
Registered: Mar 2013
From United Kingdom
Posted April 13, 2015
I've contacted support and sent it to "Problems with website and user accounts", then "other" and have just had an acknowledgement from GOG. Fingers crossed that they get this sorted soon.