MarkoH01: Yes, there is. When a business is closed mostly the pending claims are managed by some other people who are dealing with things like bankruptcy. (Hope you understand what I mean - this kind of business English I don't know well).
This really isn't the same in this circumstance, but I'm not going to continue down this path...
MarkoH01: So they never even mention the possibility - instead telling everybody that you have the games in your library and can download them whenever you want but this tiny information about the fact that it might be too late you don't have to mention? Great!
This is why it's your job to read the TOS that you agree to by joining... it's clearly stated that they can end/remove any service at any time. The ability to download from GOG is a service, plain and simple.
MarkoH01: I don't think it is the same if I (!) lose my stuff or some company I already paid for does.
That's not what I meant, it not about who loses the stuff, it's about you can't reasonably expect to re-obtain your stuff months/years later after that sale is final. It's your job to make sure you keep your items safe and that you have obtained them for safe keeping. It's not GOG's job to keep them safe for you indefinitely nor to provide you more than one copy... but of course they *try* to do that to keep their customers goodwill. They just have no obligation too.
MarkoH01: Which I did - I just find it strange to argue about something you did not even read yourself but you THINK would be there.
Most TOS's are written nearly with the same info especially when it comes to software/games... I have read many of them before so I was pretty sure GOG would have something similar as they are a company that wants to protect there interest.
MarkoH01: It does not matter what they really are referring here. It does matter what any customer might think and why he'd buy things at GOG. This way it simply is false advertizing because they don't keept the promise they use to get people to buy at GOG.
Actually when your trying to claim false advertising what their referring is what matters the most, you have to prove they meant one thing over another and didn't deliver on it. You simply can't because it's not clear, me reading that I don't see them promising to keep content hosted for you at all, I see them saying you will always be able to access your downloaded content online or offline because there is no DRM.
MarkoH01: So to get this to an end. I would find it fair if GOG would stop advertizing the way they do now and they should also make more clear that your library is not like a safe but more like a temporal storage which you should backup regularly.
Perhaps that is true, doesn't mean their legally doing anything wrong. Just ethically/morally for their customers they probably should make that more clear.
BKGaming: That's not exactly apples to apple in this case, because GOG has no DRM so if you have downloaded the content they can't go door to door and take it back. Now if if were talking Steam sure... very true. Digital distribution with DRM is a great weakness, and but as far as GOG goes it defiantly much better for you the consumer.
IAmSinistar: No analogy is perfect. But in this case GOG most definitely is taking it away. Sure, I have the copy I downloaded earlier, but if I hadn't downloaded it, then it would be gone from my account. Similarly, if I lose my files and need to download them again, I will not get the removed content. So the fact that I have a backup doesn't redress the fact that GOG has taken it away. And in fact, it could be argued that I am not entitled to keep the copy of the files I downloaded earlier, since they are no longer officially part of the product.
In the case of my CD analogy, this would be as if I ripped the CD to MP3s before they took it away from me. I still have the files to personally enjoy, but they are no longer part of the official product that I bought and now own.
True, I agree their taking it away & that's not right. This kind of things should be in a contract to protect consumers who have already bought said content. I just feel comparing this to other digital providers GOG still has the better benefit to the consumer since your getting a DRM free product and it can't be taken away as long as you download it after you buy it. GOG has no obligation to host content indefinitely no matter why it was removed.
Also it might be argued that your not entitled to removed content, but there is nothing that anyone can do about it. And you technically are entitled to it, because as
far as I am aware bonus content does not usually come with any license or terms & you have payed for it. Any content you download and backup is going to be safe and yours.