Posted September 13, 2024
Many have complained they have severe download speed problems while downloading GOG offline installers with a browser.
The idea in this thread is to gather a list of the download servers that GOG browser users use when downloading the offline installers, which may help to understand if some servers or geographical areas have more problems than others. maybe helping even GOG tackle the problem better (in case they are interested in tackling it).
Instructions:
1. Go to your Windows Command Prompt, or Linux shell, and type:
nslookup gog-cdn-fastly.gog.com
2. There should be a line that says something like "Address: 111.222.222.222". If there are several Address-lines, pick the last one, the one after the "Name"-line that refers to some Fastly server. The first Address-line may refer to the nameserver that you are using for the query; the output is a bit different in Windows and Linux.
3. It is that Fastly IP address that we are interested in. Just report it. Done.
EDIT: If nslookup does not work for some reason, e.g. "query refused" or unknown server, try instead:
ping gog-cdn-fastly.gog.com
It should report the IP address as well. One difference between nslookup and ping is that to my knowledge nslookup does not care about your hosts file, while ping does. So you might get different IP addresses between the two, in case you have an entry in the hosts file.
Optional:
If you have a reasonably fast internet connection (at least 100Mbit/s, preferably much more; e.g. I have 600 Mbit/s, you can test it at speedtest.net), you can also test and report your browser download speed, just to give an idea whether your GOG download server possibly has a speed issue.
1. If possible, try to pick a time of day that you feel shouldn't be too congested, ie. non-busy hours. Just so that if you have a shared internet line or the GOG servers in your area are under lots of pressure momentarily, those wouldn't affect the results as we are more trying to see if Fastly is severely throttling the download speeds, even in non-busy hours.
So if you can run the test on Tuesday night at 4 am, that would be swell. :)
2. Select a big game in your GOG account that preferably has five parts (1 of 5 etc.), so at least 3 parts that are several gigabytes. Failing that, select three different games which are at least one or more gigabytes in size.
Try to select less popular titles because I am unsure if downloads are somehow cached if several people are downloading the same game in the area, giving you unrealistically good download speeds that don't measure that much your download speed from GOG (just guessing here, no idea if it really works that way). So try to select something else besides Baldur's Gate 3, Cyberpunk or even The Witcher 3, if at all possible.
3. With your browser (not Galaxy!), start downloading one of the files, and take a rough note on the download speed over several minutes, where it stays mostly.
4. Start two more file downloads at the same time (so that you would be preferably downloading three different GOG files at the same time), let it run for a few minutes if possible, and make a general note if your total download speed seemed to get better by downloading several files in parallel.
You can then report something like "with one file I got around 4 MBytes/sec, with three files I got maybe around 10 MBytes/sec total most of the time". If it fluctuates a lot, you may say that it e.g. fluctuated between 4-10 MBytes/sec most of the time.
Please try to keep this thread relatively tidy so that it is easy to find the IP-addresses (and possibly their speeds), so avoid complaining about your download speeds or talking about Galaxy downloads etc. in this thread. There are several download speed discussions where you can voice your opinions on how unfair life is.
The idea in this thread is to gather a list of the download servers that GOG browser users use when downloading the offline installers, which may help to understand if some servers or geographical areas have more problems than others. maybe helping even GOG tackle the problem better (in case they are interested in tackling it).
Instructions:
1. Go to your Windows Command Prompt, or Linux shell, and type:
nslookup gog-cdn-fastly.gog.com
2. There should be a line that says something like "Address: 111.222.222.222". If there are several Address-lines, pick the last one, the one after the "Name"-line that refers to some Fastly server. The first Address-line may refer to the nameserver that you are using for the query; the output is a bit different in Windows and Linux.
3. It is that Fastly IP address that we are interested in. Just report it. Done.
EDIT: If nslookup does not work for some reason, e.g. "query refused" or unknown server, try instead:
ping gog-cdn-fastly.gog.com
It should report the IP address as well. One difference between nslookup and ping is that to my knowledge nslookup does not care about your hosts file, while ping does. So you might get different IP addresses between the two, in case you have an entry in the hosts file.
Optional:
If you have a reasonably fast internet connection (at least 100Mbit/s, preferably much more; e.g. I have 600 Mbit/s, you can test it at speedtest.net), you can also test and report your browser download speed, just to give an idea whether your GOG download server possibly has a speed issue.
1. If possible, try to pick a time of day that you feel shouldn't be too congested, ie. non-busy hours. Just so that if you have a shared internet line or the GOG servers in your area are under lots of pressure momentarily, those wouldn't affect the results as we are more trying to see if Fastly is severely throttling the download speeds, even in non-busy hours.
So if you can run the test on Tuesday night at 4 am, that would be swell. :)
2. Select a big game in your GOG account that preferably has five parts (1 of 5 etc.), so at least 3 parts that are several gigabytes. Failing that, select three different games which are at least one or more gigabytes in size.
Try to select less popular titles because I am unsure if downloads are somehow cached if several people are downloading the same game in the area, giving you unrealistically good download speeds that don't measure that much your download speed from GOG (just guessing here, no idea if it really works that way). So try to select something else besides Baldur's Gate 3, Cyberpunk or even The Witcher 3, if at all possible.
3. With your browser (not Galaxy!), start downloading one of the files, and take a rough note on the download speed over several minutes, where it stays mostly.
4. Start two more file downloads at the same time (so that you would be preferably downloading three different GOG files at the same time), let it run for a few minutes if possible, and make a general note if your total download speed seemed to get better by downloading several files in parallel.
You can then report something like "with one file I got around 4 MBytes/sec, with three files I got maybe around 10 MBytes/sec total most of the time". If it fluctuates a lot, you may say that it e.g. fluctuated between 4-10 MBytes/sec most of the time.
Please try to keep this thread relatively tidy so that it is easy to find the IP-addresses (and possibly their speeds), so avoid complaining about your download speeds or talking about Galaxy downloads etc. in this thread. There are several download speed discussions where you can voice your opinions on how unfair life is.
Post edited September 15, 2024 by timppu
