Hello,

I have backed Divinity Original Sin during its Kickstarter campaign and recently I have been issued a game key which I have activated here on GOG. The game is in my games library.

However I cannot download it. I start the download, it downloads normally until 4.4 GB of the 8.5 GB have been downloaded, afterwards the bar jumps to 100% telling me that the game has been succesfully downloaded. Naturally this isn't the case since the downloaded files only have 4.4 GB. When I try to run the installation file it obviously tells me that the file is incomplete. And obviously if I try to install it the installer crashes.

I have tried to download the game multiple times, both the english and the german installer, and on different computers. One of them is running Win 7 64 bit, the other Win 7 Starter on a netbook, and the other one Windows XP on an older computer. And I run into the same problem. every. single. time. It refuses to download more than 4.4 GB.

What am I doing wrong?

PS: I have uninstalled and reinstalled the GOG downloader, but to no avail. What is the solution? What other program can I use to download your game??

I don't want to be in a situation where I have to resort to piracy for a game that I legally purchased.

Thanks in the advance.

Thanks, I did this as well but only after I've made this post. :P

Part 2 is downloading now. Slowly.

Anyway thanks for your help. This should do it.

I'll update this post once everything is done.


EDIT: yep, everything is working fine now! thanks again.

The root cause is not yet fixed by GOG.

I downloaded the first installer and patch which were broken, the patch could not be applied. The new patch was not able to get applied either with the old installer. Now I downloaded the new installer, but it only downloaded 4 of 8 GB automatically and think it's complete. Great.

I really expected the download to be finished over night. I have a very slow internet connection, if I had only known how broken this game is on GOG I would have chosen the Steam version for my copy.

Have you tried downloading the game without the GOG Downloader like Darucas mentioned? Anyway I sent a message to support before making this thread. I received an email this morning telling me that the problem has been fixed (allegedly).

I did, but this is what happened:
* started manual download of the missing part via Firefox
* tried to pause and resume the download in Firefox - worked, very good
* my bandwidth is rather low and it was not even saturated, estimated finish for the 4 GB was in 7-8 hours
* after half way in I had to do some online banking stuff. As I don't use my gaming Windows installation for this, I needed a reboot.
* After rebooting into windows and starting Firefox, guess where the download resumed? Exactly, it ignored what was downloaded already and started anew.

Maybe I could have used a third party download tool and the resume would have worked (the server seems capable), but really, I don't want to waste time with such issue at all.

My ticket to support was only answered with a standard "reinstall the downloader and if that doesn't help verify/reinstall the .NET framework" text. Anyway seems to be fixed now.