For a game that is seven years old, I have to give GOG, Larian and their developers a round of applause. The proactive response is most surprising and appreciated. In the past, I've asked for support on new games that were just months from release and never received any kind of response or resolution.
I hope this is an example of the cooperation between GOG, developers and gamers that we can continue to expect in the future. I was already sold on GOG but having developers support these older games is icing on the cake.
Let's see, number of games purchased in the past year : GOG - 21, New Release DRM infected $60 games - 0
Getting great games with no DRM at a great price . . . AND outstanding support - priceless.
Might be too early to post this but Larians immediate and positive response leads me to believe I will be playing a bug free version of Divine Divinity in the very near future. Hats off for your efforts gentlemen.

I agree with the OP. The proactive level of support for this game is surprising but well received. Well done.

number of games off GOG - 8 in past year
number of games retail - 2 ... IN PAST EIGHT YEARS.
GOG is the best... far better than retail, and exposes Steam as the money grubbing tightfisted corporate parasite that it is.
GOG causes people who would never pay for games to pay for them. isn't that what game developers want?