thank you aslakkar - i was going nuts trying to get this to run!

sadly this fix did not work for me - any other suggestions

Thanks alaskkar! Worked like a charm :)

I had the same problem, and the fix worked, but why did it need fixing in the first place? Why is this file needed?

Thank you, it worked for me, too. :)

thanks mate, but the program you tell us to download already comes with the installation. It is located in the installation folder. Unlucky for me, I only found out about this after I read your post. So thanks!

the link does not work any more im banging my head against the wall here

Had this issue with a Steam install of Broken Sword 2, the link posted by JudasIscariot solved it in about 12 seconds.

Thank you very much GOG, for always being wonderful.

Not sure what happened to my previous post (Maybe it's just in moderation and will appear on the page later).
If you're still having trouble after running the installer, I figured out the final step thanks to this thread:
http://www.gamersgate.com/gametutor?issue=252698

You may have to copy the openal32.dll file from C:\Windows\System32 into the base directory of where Broken Sword is located (in my case that was C:\GOG Games\Broken Sword DC). After you do this, may also see a weird error that says something about being unable to launch the program directly and it may post a memory location (will start with 0x and look something like 0x000009cc). If that's the case, it appears that the version of the dll on your system is stale (that's my best guess).

The oalinstall.exe does not appear to overwrite what is currently in your windows folder, so I had to delete both copies of the dll (the one in windows\system32 as well as the in the location of the game). Then I re-ran the oalinstall.exe and re-copied the dll back into the game directory. It now started up for me.

Any ideas why this still might not be working?

I downloaded the openAL32.dll file using the olinst.exe and copied that .dll into C:/gog games/broken sword remastered.

After trying to open the game, it was just a white window which would then close. I saw from a Steam forum that you sometimes have to delete the .dll from the system32 folder and the game root folder and run olinst.exe but with the same result.

I've tried uninstalling and reinstalling (the .dll wasn't there again so I re-did the above steps), but still nothing. Any ideas? Cheers