Posted December 18, 2022
Hello,
Since three days i am getting this message and the game crashes. ¨An unreal process has crashed: UE4- Genesis¨.
In the crash reports diagnostics they mention:
Genesis_Win64_Shipping
kernel32
ntdll
In my case, I always enter in the main menu of the game, when I hit ¨continue¨ the game starts loading and just after that crash.
I must say that three days ago I have upgraded to windows 11 and since then I cannnot play. Before, I was playing the game prefectly on windows 10 on the same pc.
I would like to know If someone can help me.
Thank you
Since three days i am getting this message and the game crashes. ¨An unreal process has crashed: UE4- Genesis¨.
In the crash reports diagnostics they mention:
Genesis_Win64_Shipping
kernel32
ntdll
In my case, I always enter in the main menu of the game, when I hit ¨continue¨ the game starts loading and just after that crash.
I must say that three days ago I have upgraded to windows 11 and since then I cannnot play. Before, I was playing the game prefectly on windows 10 on the same pc.
I would like to know If someone can help me.
Thank you
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