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This was the first and the last time I bought something from GOG. Steam release was much faster and they already have two patches....
It looks as if GOG does not work on weekends...
I don't expect our updates to arrive before monday...
To be fair. If GOG cannot handle new releases and the patches that tends to accompany them maybe they shouldn't be dealing in New Releases and stick to Old Games.
GOG really needs to get Galaxy on the way, their current system just worked for old games where no patches were needed. Playing new games from GOG is unbelievably annoying, everything seems to be done manually and nobody seems to work or check the site after 6 pm and at weekends.

I'm sure the patches won't be here before Monday and I wouldn't be surprised if the game has to be downloaded again with a new installer which is also one of GOG's biggest issues at the moment. Seriously, just finish Galaxy already, the DRM-free card only gets you so far when there's absolutely no user-friendliness...
Yes, GOG must find a solution to the patching problems - I'll never buy on Steam, but the way patches are handled there is the the only point I envy Steam users for.

Why can't it be like in the old times, when a developer offered his patches on his own homepage and distributed it to other gamer sites? We are so dependent on platforms today...
Post edited September 28, 2014 by Wolfram_von_Thal
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Wolfram_von_Thal: Yes, GOG must find a solution to the patching problems - I'll never buy on Steam, but the way patches are handled there is the the only point I envy Steam users for.

Why can't it be like in the old times, when a developer offered his patches on his own homepage and distributed it to other gamer sites? We are so dependent on platforms today...
Cloud Saving, Steam Overlay, Faster Download Speed, Games/Updates Released Earlier, Wider Range of Games... I could go on.

GOG has no DRM (but still insists on using their own installer) and a better community. I want to love GOG, but Steam has all the perks.
If it wasn't for no DRM on GOG I would be at Steam. I belong to steam and buy games there when GOG doesn't have them.
My post was no invitation for a new battle of principles, gentlemen. I just intended to state one single, but important fact where GOG has to improve.
Post edited September 28, 2014 by Wolfram_von_Thal
I suppose unless one is absolutely disgusted by Steam, you'll end up with an account there sooner or later. That's the problem basically; most AAA titles and a lot of indie titles are sadly not available as DRM-free.
Because of that, keep in mind that Steam will remain the most important digital distribution platform for the foreseeable future and games developers will always care for their Steam customers first.

In this specific case, the developer uploaded - according to their tweets - first to Steam and then to GOG. Now, I don't know how GOG packages the uploaded files/patches, but maybe it indeed has to be done manually by a staff member of theirs. Certainly, that's not as flexible as Steam's content depot system - but that's always the case for installer-based distribution. (I'd also like pointing out that the only "Steam feature" this game supports is trading cards...)

Either way, yes, Steam has its perks and binds its customers. I suppose the most dangerous part is the Steam Workshop in this regard: Workshop games have almost no mods available outside of the workshop, thus putting DRM-free customers in a bad position. In general, the more developers embrace Steam, the more users are bound to it. This in turn permits Valve to put up pretty customer-unfriendly EULAs and the users have to abide to them if they want to play most PC games. A single transaction charged back or PayPal charged back because of a lack of fund on the specified payment source? => Account disabled. Same holds for proxy usage, where it's unclear when that is permitted and when it isn't.

Even if you're not a DRM-free purist, you should consider Steam's near-monopoly and rethink whether you want to unconditionally support that, just because some patches arrive here later than on Steam.
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ChrisTX: I suppose unless one is absolutely disgusted by Steam, you'll end up with an account there sooner or later. That's the problem basically; most AAA titles and a lot of indie titles are sadly not available as DRM-free.
Because of that, keep in mind that Steam will remain the most important digital distribution platform for the foreseeable future and games developers will always care for their Steam customers first.

In this specific case, the developer uploaded - according to their tweets - first to Steam and then to GOG. Now, I don't know how GOG packages the uploaded files/patches, but maybe it indeed has to be done manually by a staff member of theirs. Certainly, that's not as flexible as Steam's content depot system - but that's always the case for installer-based distribution. (I'd also like pointing out that the only "Steam feature" this game supports is trading cards...)

Either way, yes, Steam has its perks and binds its customers. I suppose the most dangerous part is the Steam Workshop in this regard: Workshop games have almost no mods available outside of the workshop, thus putting DRM-free customers in a bad position. In general, the more developers embrace Steam, the more users are bound to it. This in turn permits Valve to put up pretty customer-unfriendly EULAs and the users have to abide to them if they want to play most PC games. A single transaction charged back or PayPal charged back because of a lack of fund on the specified payment source? => Account disabled. Same holds for proxy usage, where it's unclear when that is permitted and when it isn't.

Even if you're not a DRM-free purist, you should consider Steam's near-monopoly and rethink whether you want to unconditionally support that, just because some patches arrive here later than on Steam.
Doesn't matter how much I want the game, if it is Steam only I will stick by my guns, vote with my wallet and NEVER EVER support it.
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styggron: Doesn't matter how much I want the game, if it is Steam only I will stick by my guns, vote with my wallet and NEVER EVER support it.
That's a position I honor a lot, but most people will chose the comfort of Steam over DRM freedom. I suppose the key problem is in this regard that some program like Steam feels not like a very intrusive DRM at first. The nastiness of Steam is chiefly due to the "ownership" of games and other paragraphs in the SSA.

Personally, I'm very bound to Steam, whereas I feel very bad about exactly that. I prefer DRM-freedom and GOG's customer care a lot over what Steam does. It does anger you when you buy broken pieces of sh*t like Commandos, Disciples II or Jade Empire on Steam (unlike the GOG versions, the respective Steam ones is absolutely broken or terribly buggy) and Valve gets away with selling that.
My problem isn't so much the DRM rather than it being a DRM that chains the users to their monopoly.

I'm a firm GOG supporter nonetheless because I believe DRM-freedom is the only customer friendly way to overcome Steam's monopoly - all concerns about the general mistreatment of the customers by applying any form of DRM left aside.
My point is, I don't think it's reasonable for any customer to dismiss DRM-freedom as a fundamentalist idea because Steam is comfortable and works for the most part.
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styggron: Doesn't matter how much I want the game, if it is Steam only I will stick by my guns, vote with my wallet and NEVER EVER support it.
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ChrisTX: That's a position I honor a lot, but most people will chose the comfort of Steam over DRM freedom. I suppose the key problem is in this regard that some program like Steam feels not like a very intrusive DRM at first. The nastiness of Steam is chiefly due to the "ownership" of games and other paragraphs in the SSA.

Personally, I'm very bound to Steam, whereas I feel very bad about exactly that. I prefer DRM-freedom and GOG's customer care a lot over what Steam does. It does anger you when you buy broken pieces of sh*t like Commandos, Disciples II or Jade Empire on Steam (unlike the GOG versions, the respective Steam ones is absolutely broken or terribly buggy) and Valve gets away with selling that.
My problem isn't so much the DRM rather than it being a DRM that chains the users to their monopoly.

I'm a firm GOG supporter nonetheless because I believe DRM-freedom is the only customer friendly way to overcome Steam's monopoly - all concerns about the general mistreatment of the customers by applying any form of DRM left aside.
My point is, I don't think it's reasonable for any customer to dismiss DRM-freedom as a fundamentalist idea because Steam is comfortable and works for the most part.
Very well said. I think it is is all about choice. I will go out of my way no matter how inconvenient just to avoid steam and I shall do so forever :)

I hope we get the GOG patch. I am right at the end and because I had to quit, when I return not only can I not RE DO some things but the door at the very end in the last room is not open hence I can't finish. A little buggy I fear :(
Post edited September 29, 2014 by styggron
Well here it is 8am in Florida and no patch. I wonder when GOG gets to work. They are still sleeping. I don't know what time it is there.
It's afternoon over there by now... I'm also getting impatient. I can understand that on the weekends they don't man their posts, but it should be the first thing to do on mondays to update such a game. GOG, where is the patch?