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I last played the UE3 version of this game on Windows 8.1 64-bit and everything worked fine. I have since then upgraded to Windows 10 64-bit and just downloaded the UE4 version; now the 64-bit version of the game won't start at all.

The game claims it's missing msvcr100.dll and msvcp100.dll, so after reading about this on other sites I found out it worked for some people to copy these files from the computer system directory to the game's Binary folders. I made sure I copied the 64-bit versions to the Win64-bit binary folder but now it crashes saying the program wouldn't launch correctly.

The 32-bit version works fine though. Has anyone else run into this problem and fixed it?
Nevermind. I re-installed it and now it works fine.
I just ran into this issue myself, but reinstalling didn't work. First I couldn't get it to work on my 32-bit Windows 10 install, and now that I have that fixed, it just plain won't work. Help would be appreciated.
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PyreBall: I just ran into this issue myself, but reinstalling didn't work. First I couldn't get it to work on my 32-bit Windows 10 install, and now that I have that fixed, it just plain won't work. Help would be appreciated.
Hi there,

are you referring to the original or Redux version?

Adrian Palma
Support Manager
The Astronauts
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PyreBall: I just ran into this issue myself, but reinstalling didn't work. First I couldn't get it to work on my 32-bit Windows 10 install, and now that I have that fixed, it just plain won't work. Help would be appreciated.
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adrianpalma: Hi there,

are you referring to the original or Redux version?

Adrian Palma
Support Manager
The Astronauts
That was in reference to the original. I didn't know about the Redux until last night. I have installed it and it is working just fine. :)
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adrianpalma: Hi there,

are you referring to the original or Redux version?

Adrian Palma
Support Manager
The Astronauts
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PyreBall: That was in reference to the original. I didn't know about the Redux until last night. I have installed it and it is working just fine. :)
Great to hear that! Enjoy and please let us know if you encounter and other issues.

Adrian Palma
Support Manager
The Astronauts
Please don't mess around with *.dlls, you'll only make it worse.

In order to fix this issues, you only need to run UE4PrereqSetup_x64.exe that is inside the game folder (\The Vanishing of Ethan Carter Redux\Engine\Extras\Redist\en-us\)
Post edited July 30, 2016 by Kobi_Blade