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I've tried several times but have yet to get past the disclaimer. Once there, tapping the left mouse or spacebar flashes and elipsis (three periods) after the last sentence in gold letters and that's it. F1 to send a report works. clicking on the check boxes doesn't make a difference.

My last attempt I reduced graphics from Ultra to High and 2Kx1440 and it took longer to get to the Disclaimer. Black screen, then gray screen with hour glass, then disclaimer.
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snowfalcon: I've tried several times but have yet to get past the disclaimer. Once there, tapping the left mouse or spacebar flashes and elipsis (three periods) after the last sentence in gold letters and that's it. F1 to send a report works. clicking on the check boxes doesn't make a difference.

My last attempt I reduced graphics from Ultra to High and 2Kx1440 and it took longer to get to the Disclaimer. Black screen, then gray screen with hour glass, then disclaimer.
Hey, sorry, just seeing this now.
Could you please submit a ticket via F1 for this? It will automatically attach the log files which will help us to investigate.

Also, it's a long shot but yesterday we received some crash reports with " UnauthorizedAccessException: Access to the path". Any chance that was you? [Crash reports are anonym so we have no way to tell.] If so, could you please check and ensure that the user you are logged in with has write access to this folder:
~user\AppData\LocalLow\Lost Pilgrims Studio\

Thanks, cheers!
Sztaszov @ Lost Pilgrims
Hi there,

I have quite the same problem... in a worse version of it...
The game does not lunch at all!
(it perfectly worked few weeks ago)

I have tried the different propositions of the support, nothing works...
I also tried to reinstall the game, restarted my PC, checked the firewall exceptions, checked updates......

The game freeze (I cant even see the "made with unity" logo) and does not respond at all.

Please help, I miss my comitatus ...

Best regards,
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V_tintus: Hi there,

I have quite the same problem... in a worse version of it...
The game does not lunch at all!
(it perfectly worked few weeks ago)

I have tried the different propositions of the support, nothing works...
I also tried to reinstall the game, restarted my PC, checked the firewall exceptions, checked updates......

The game freeze (I cant even see the "made with unity" logo) and does not respond at all.

Please help, I miss my comitatus ...

Best regards,
Hey,
sorry to hear you as well are facing this issue.
Quick question: how long have you waited for it to start? Just asking as with the recent patch, the initial loading went from 1 to 1.5-2 mins. On laptops, we heard from someone, it can take over 3 mins for it to start. [We will need to rebuild our data structure to address that later on.]
Could you please join our discord server to help with some details like your config, etc. so we can investigate further.
Thanks, cheers,
The Lost Pilgrims team
Post edited November 18, 2020 by Sztaszov
Hello,

Thanks for your answer.

I agree with you. When the game worked, the initial load was quite long (about 1-2 min). But now, it's just freezing and "not responding".

I am sorry, i cannot use your link to discord. It is not working in discord to join a new server (says the link is expired, even if I correct the "discrod" to "discord" ;) ), and it leads nowhere in my internet browser : the page cannot be found...

Best regards,


edit :
Hey, me again !
The game launched this evening !
BUT it was really really long (more than 3 min) and I must not touch the mouse. If I do another action with it, the game freeze and does not respond anymore... but it worked !

I am gonna play.. See you later ! ;)
And thanks for this game : I love it !!!

Best regards
Post edited November 16, 2020 by V_tintus
I sometimes saw this kind of bug with Unity games not responding at initial load. It may be just a Unity related thing.

Have fun!