Thanks for letting us know. Good to have more info.

Find it strange that is is running well for you, but happy that it does.

I checked Steam while searching for a solution a few weeks back and people seem to have the same problem:

https://steamcommunity.com/app/245620/discussions/0/541906989393714082/?ctp=25

Does your game say anything else than 1.10 and is it the Tropico 5 complete collection?

I have the same problem. Windows 10 update 1909.

Delete XAudio2_7.dll do not solve problem.

Stop crashing only when I turn off Windows Audio in Windows Services. But then I no sound :(

I wonder if the update that landed today fixes the problem....no changelog as usual!!!

Updated version is 5_1.10_(a)_(36086).

This update only changed the GOG install routine,not the program itself.Game still crashes ,even if you reinstall it.No changes to the game files with this update.

Yeah, I was also hopeful when I saw the patch flash by, but sadly no such luck.

Same problem here. I can sometimes get to the character creation screen, then it crashes back to desktop. Reinstalled twice but no improvement. Driving me crazy

Great. 22th February 2020, and still not fixed.
Won't even look at Tropico 6 until they address that issue.
BOMB THEM AT support@kalypsomedia.com - make them listen. I did just now.
Don't forget to attach a msinfo32 export and dxdiag export.

I am very disappointed on the situation that GOG still sells a broken game to its customers. As a result I am on hold with all new purchases on GOG. Just contacted Kalypso as well to tell them my "no buy" of Tropico 6 as long as the old version is not fixed.

well I fired off a message to support@kalypsomedia.com, they did responed recommending i update my graphics card drivers. I did, still did not work. the saga continues

Good on you for sending in the report. I did the same. Hopefully they'll work it out. Selling Tropico 5 while while won't run on up to date software is not classy. Not that I as a customer that bought the game a while ago am any happier.

The problem does not lie with us. It looks to be a problem between Windows 10 and Tropico 5 not wanting to play nice over the sound library when the game tries to access it .

I bought Tropico 5 long ago, and just got to installing it. Same problem, Windows 1903 crash to destop about 10 seconds after launch.
I emailed Kalypso support and contacted GoG asking for a fix.

Running in Windows 8 compatibility mode did not fix it. :(

Для тех, кто не хочет разбирать английский.

Tropico 5 не работает из-за обновления. У всех на Windows 10. Вылетает после 10 секунд и это не исправить. GOG не реагирует на письма. Но проддолжать писать в поддержку и разработчикам support@kalypsomedia.com нужно, иначе игру похоронят, лишь бы мы купили Tropico 6.

Anyone know a Solution?

Maybe yes... Open a ticket at support@kalypsomedia.com.

Tell them that you are unsatisfied and wont buy Tropico6 as long as 5 isn´t working.

Hopefully they will bring a patch...