Hi

I've completed the game and had the dialog box show about starting NG+. Followed the instructions to the letter, but when I go back to the main menu to start a new game the option for NG+ is not available. I have the latest version of the game and as far as I know all the free DLC that goes with it.

I am presuming there is something missing from the files though which is why it isn't activating. Can anybody shed any light on as to what might be the issue and how I can solve it?

Many thanks.