Posted June 02, 2015
Tomorrow will mark a week since I first contacted GOG about having a bad game code in my physical copy of Witcher 3. I have yet to hear anything back other than the response where a ticket was made. I have made this complaint already in the forums (can't get a support response there either), but I suppose it was my bad choice of "subject" title that might have made them not look closer at it. Hence, the new post.
So, again, here is my problem. After I install the game, the GOG launcher pops up and downloads the day1 patch, and that is all it downloads. After that it will briefly flash "update failed" with no error code after it. Above the "connect now" button it says to get patches and DLC, connect to the GOG Galaxy launcher (how is that not a form of DRM?), but when I press the button it takes me to a screen to enter a game code. I'm assuming this is the code on the back of the game manual. When I enter it, it says "Code Already Used". The game still looked like it was factory sealed when I got it, so I doubt someone stole the code out of the box. I'm really getting annoyed that I can't get the graphics update patch and the DLC's. Before anyone tells me to download them manually, I can't because of the bad game code. I have to be able to log into the GOG launcher at least once to gain access to that stuff. Please, Support Team, give me some kind of hope that this will get resolved at some point!
So, again, here is my problem. After I install the game, the GOG launcher pops up and downloads the day1 patch, and that is all it downloads. After that it will briefly flash "update failed" with no error code after it. Above the "connect now" button it says to get patches and DLC, connect to the GOG Galaxy launcher (how is that not a form of DRM?), but when I press the button it takes me to a screen to enter a game code. I'm assuming this is the code on the back of the game manual. When I enter it, it says "Code Already Used". The game still looked like it was factory sealed when I got it, so I doubt someone stole the code out of the box. I'm really getting annoyed that I can't get the graphics update patch and the DLC's. Before anyone tells me to download them manually, I can't because of the bad game code. I have to be able to log into the GOG launcher at least once to gain access to that stuff. Please, Support Team, give me some kind of hope that this will get resolved at some point!
This question / problem has been solved by Firek