Ebon-Hawk: Still I think some people severely lack sense of perspective.
When Apple released their iOS 5, you could not sign up for the new iCloud service for about 48 hours due to traffic. Then for the first month iCloud control panel experienced sync problems and that is even before one mentions the fact that Cloud mail push was broken for a lot of users till iOS 5.01 (which took a month to arrive). And with those facts you cannot deny the fact that Apple has 80 billion in cash reserves and is worthy 500 billion plus.
So here is the sense of perspective for you.
People make mistakes, there are many links in a chain, and making comments like "I will never buy a game from Gog" makes you look really stupid because the truth of it is that Gog offers a very good service in a niche market (no DRM, full downloads products with custom installers) and anyone patient enough to notice that while they are growing they STILL need to rely on third parties for much of their resource pool would at least understand that right there is a plenty of reason for mistakes to happen and that constructive criticism goes a long way over whining and bitching because you clicked a wrong button (but won't admit to that) or that you were caught in the early gold rush and happen to be the 1% of unlucky ones and gotten a corrupt file.
Use some common sense when dealing with computers. Well... on second thought disregard that, common sense is not that common, it is actually so rare it is more of a superpower these days.
It seems to me like you're still acting as if it's totally unreasonable to be frustrated.
And then you go on so suggest it's probably the fault of the end-user, and, almost certainly, completely misrepresent the number of people effected.
1% of 1 000 000 is still 10 000 people, by the way - that's a small town.
Also, I don't understand the point you're trying to make about 'common sense' - is common sense in this case knowing that mistakes happen and being prepared for the worst? Because if it is, that doesn't mean people still can't and won't be pissed when they download something multiple times only to run in to problems again and again - this is just human nature, and trying to rationalize away people's feelings is futile.
You know how the best way to make an angry person angrier is to tell them to 'calm down'? That's because you're implying they have no right to feel the way they do - people experiencing problems with the patching system have every right to be upset - how much they embrace that anger is up to them, but trying to suggest they have no right to be upset by lecturing them about perspective, or saying 'people make mistakes' and 'there are many links in a chain' is just plain silly.
