It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
The Wheel of TimeDoesn't download/install?(8 posts)(8 posts)
(8 posts)
Pages:
1
This is my favourite topic
Posted April 08, 2022
I bought the game, and I see it in my games catalogue, but the "Intall" button is greyed out.

I have Win 11 64-bit
All other games install OK
Attachments:
wot_install.jpg (127 Kb)
Posted April 08, 2022
avatar
LukeSBE: I bought the game, and I see it in my games catalogue, but the "Intall" button is greyed out.

I have Win 11 64-bit
All other games install OK
Im having the same issue, not sure what to tell you. Im still on windows 10 so I doubt its a windows issue. Trying to contact support.
Posted April 08, 2022
avatar
LukeSBE: I bought the game, and I see it in my games catalogue, but the "Intall" button is greyed out.

I have Win 11 64-bit
All other games install OK
So I exited GoG and the game finally showed up and let me install. If you have tried that then I officially dont know what to tell you.
Posted April 08, 2022
avatar
LukeSBE: I bought the game, and I see it in my games catalogue, but the "Intall" button is greyed out.

I have Win 11 64-bit
All other games install OK
avatar
Dajudge06: So I exited GoG and the game finally showed up and let me install. If you have tried that then I officially dont know what to tell you.
I tried both:
- Log out/in Gog client - nope
- Kill Gog client, restart it - nope

Guess I'll contact Gog support
Posted April 08, 2022
avatar
LukeSBE: I bought the game, and I see it in my games catalogue, but the "Intall" button is greyed out.

I have Win 11 64-bit
All other games install OK
Can you click on "extras" and manually download the install files?
Posted April 09, 2022
avatar
LukeSBE: I bought the game, and I see it in my games catalogue, but the "Intall" button is greyed out.

I have Win 11 64-bit
All other games install OK
avatar
bliznik: Can you click on "extras" and manually download the install files?
If it is the same issue I was having, the game wouldnt even show up in your library, no extras button to click, no way to get to instal, going to the store would tell you it was in your library and you could click Go to my library where it would show it in your collection but you couldnt do anything when you clicked on it. We have 2 different windows versions so I wonder if that might be contributing.
Posted April 09, 2022
avatar
bliznik: Can you click on "extras" and manually download the install files?
avatar
Dajudge06: If it is the same issue I was having, the game wouldnt even show up in your library, no extras button to click, no way to get to instal, going to the store would tell you it was in your library and you could click Go to my library where it would show it in your collection but you couldnt do anything when you clicked on it. We have 2 different windows versions so I wonder if that might be contributing.
You should be able to download the game installer via the GOG website as well.

https://www.gog.com/en/account
Attachments:
screenshot_1.jpg (49 Kb)
Posted April 13, 2022
avatar
Dajudge06: If it is the same issue I was having, the game wouldnt even show up in your library, no extras button to click, no way to get to instal, going to the store would tell you it was in your library and you could click Go to my library where it would show it in your collection but you couldnt do anything when you clicked on it. We have 2 different windows versions so I wonder if that might be contributing.
avatar
bliznik: You should be able to download the game installer via the GOG website as well.

https://www.gog.com/en/account
I don't even get that I get this:
{
"error": "invalid_licence",
"error_description": "User #46988899450094833 does not have the license for product #1584652180."
}
Pages:
1
This is my favourite topic
Community
The Wheel of TimeDoesn't download/install?(8 posts)(8 posts)
(8 posts)