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The Settlers seriesSettlers IV: 3D Initialisation Error(118 posts)(118 posts)
(118 posts)
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This is my favourite topic
Posted January 14, 2014
I had this issue to I have to set my screen resolution down to 1280x1024 or lower in order to not get this error don't know if that'll fix anyone else's problem but thought it worth mentioning
Posted January 14, 2014
I am having the same issue and have not found a fix what so ever.
Posted January 28, 2014
Same here...

No solution till today?
Posted January 31, 2014
Dungeon Keeper 2 got a 3D hardware acceleration fix a few years ago, perhaps the same can be done for The Settlers IV?

www.gog.com/forum/dungeon_keeper_series/dungeon_keeper_2_hardware_acceleration_fix_is_now_live
Posted January 31, 2014
Weird, it's like no one else can see Eliwood29's post, just me.
Posted February 01, 2014
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krashd: Weird, it's like no one else can see Eliwood29's post, just me.
Eliwood29's solution doesn't work for me. The game runs on Intel Integrated but the framerate is horrendous. I get the 3D initialisation error on the NVIDIA GTX 675MX. All other old games I've tried run fine when forced to use the NVIDIA chip.
Posted February 04, 2014
Same problem here, no solution working

Using a Radeon HD 7800
Posted February 08, 2014
Same problem here. Bought the game and can't run it. :/

Radeon HD 6970 is the card I'm using on my PC. I also have a Surface Pro, which runs the game without any problems. Would just like to play it on my PC due to screen size.

Running it on my Surface Pro with Hamachi will also not work in multiplayer LAN. As soon as the game with my friends starts, the message "Waiting for (name of player)..." can be seen and eventually we will be kicked out of the game.
On my machine I see my friends name and my friend sees my name. Settlers 3 works just fine using Hamachi. No active firewall and ports have been forwarded. So essentially, both installs don't work for me.

I'd appreciate any help with either problems. :(
Posted February 09, 2014
Same problem here... I also have AMD Dual Graphics with Windows 8.1 and it just will not run no matter how I change settings... Tried really about every "solution" I could find. Before this I had a laptop with a single Mobility Radeon card and Windows 7, it worked perfectly back then. I really hope there will be a fix for this soon!!
Posted February 14, 2014
Just fixed this problem (or a very similar one) for a friend.

The issue basically boils down to the game being shipped with a broken version of some Windows debugging tools. Fixing it is pretty straightforward:

1. Browse to your install directory.
2. Go into the Exe folder.
3. Rename the file DbgHelp.dll to something like _DbgHelp.dll (you can name it anything you like, the point is to keep the game from finding the version that won't work).
4. Launch the game.

At this point, the game should fail to find the broken DLL in its own folder and go looking for one which works in you system folder (where it will likely find it). If it doesn't find an up to date copy of the DLL, you'll have to get yourself a copy from Microsoft:

1. Download and run the Windows SDK installer (you'll have to Google "Windows 7.1 SDK" and pick the download page on microsoft.com - GOG doesn't want me posting a direct link).
2. Click through to the screen where it lets you select which components you want to install.
3. Uncheck everything except Debugging Tools for Windows (under Common Utilities) and Debugging Tools (under Redistributable Packages).
4. Install the debugging tools.
5. If you've got a 64-bit OS installed (and you probably do), go to C:\Program Files\Microsoft SDKs\Windows\v7.1\Redist\Debugging Tools for Windows and run dbg_x86.msi.
6. Once that's installed, go to C:\Program Files (x86)\Debugging Tools for Windows (x86).
7. From that folder, copy dbghelp.dll into the Exe folder in your Settlers 4 install directory.
8. Launch the game.

If none of this helps, then chances are you've got a different problem. In that case, you can undo the changes you've made by renaming the starting DbgHelp.dll file back to its original name. (The debugging tools you installed shouldn't cause any problems, but feel free to uninstall them and the Windows SDK to get back the 80MB or so they're taking up.)
Post edited February 14, 2014 by pdjonov
Posted February 15, 2014
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pdjonov: Just fixed this problem (or a very similar one) for a friend.

The issue basically boils down to the game being shipped with a broken version of some Windows debugging tools. Fixing it is pretty straightforward:
I've tried what you said but now get "Fatal error: Exception 0xc0000005 at 0x70be8873!". Not sure if the solution was relevant to my issue of 3D Hardware not initialising.
Posted February 16, 2014
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pdjonov: Just fixed this problem (or a very similar one) for a friend.

The issue basically boils down to the game being shipped with a broken version of some Windows debugging tools. Fixing it is pretty straightforward:
This doesn't work for me either... What kind of problem did your friend had? Does he have AMD (Dual) Graphics too?
Posted February 17, 2014
My friend was getting the popup with the following after his screen went black a couple of times and then returned to the desktop:

Software 3D: Error initializing Graphic Interface!
Software 3D: Fehler beim Starten der Grafikausgabe!

Hardware 3D: Error Initializing Graphic Interface!
Hardware 3D: Fehler beim Starten der Grafikausgabe!
I just went looking for system components that might be old or incompatible with Win7/8/8.1 after we tried every combination of settings we could think of on multiple computers (some were AMD, some were NV, don't remember the specifics).

This was all done against a fresh install of a recently downloaded copy of the game.

As far as getting the crash when you swap out that DLL, that's kind of odd. That's kind of a system component, and it should always be backwards compatible. You're sure you didn't drop a 64-bit version of the DLL into your folder by accident?

Anyway, like I said, if it doesn't work for you, you can just rename the original file back and it'll be as it was before. Sorry if that doesn't fix things for everyone.

:(
Post edited February 17, 2014 by pdjonov
Posted February 26, 2014
Going to bump this because I'm having the same problem and haven't been able to fix it.
Posted February 27, 2014
funny, now that a have a dual graphics laptop, i can finally reproduce this bug and create a workaround (at least for me) :D

the main problem is that the game isn't able to switch to the external nvidia/radeon graphics chip for this game, i don't know why and we will probably never find out. you will find yourself getting this error on and on: http://abload.de/img/s4errord4q0a.png

to workaround this, i just forced the game to use the intel integrated graphics chip and it works perfectly.

this is what you have to do if you have an intel/nvidia combo (can't say anything about amd/radeon chips but i guess they have a similar option): go to the nvidia system settings and open the settlers 4 profile (you have to manually point the software to your S4_Main.exe if its not showing up).
now you set the preferred gpu to run the application, in our case the intel integrated graphics. accept the changes and you're ready to go.

here's a pic, sorry it's german but you should get the main idea: http://abload.de/img/s4intela5s5j.png

the game should work now, hopefully. at least for me it does well.

I dont know if there are still system differences and this is working for everyone, so ill give you my notebook specs to compare:

Acer Aspire v5-573G
Windows 8.1 Pro 64-Bit
Core i5 4200U 1,6GHZ Dualcore
Nvidia Geforce GT 750M + 334.89 Driver
8GB RAM

Please tell me if this works for you and if there is a similar option for amd/radeon gpus.

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pdjonov: Just fixed this problem (or a very similar one) for a friend.

The issue basically boils down to the game being shipped with a broken version of some Windows debugging tools. Fixing it is pretty straightforward: ...
i highly doubt that, as it is obviously a problem with the gpu-switching
Post edited February 27, 2014 by Oedi
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The Settlers seriesSettlers IV: 3D Initialisation Error(118 posts)(118 posts)
(118 posts)