misato: What do you mean RECENTLY updated?
Gydion: The sentence doesn't appear ambiguous to me. I meant
RECENTLY as in not that long ago. Then again I consider 10.9 to have come out
recently. If it makes you feel better, most likely you missed reading it in the system requirements. I hardly track when such edits are made. Best thing to do is contact support.
I have just spent best part of over an hour trying to contact support about this issue, but no matter what I do in the contact support screen I cannot get it to work, just keeps asking me for a system file which I create as they state it should be created, I then choose Browse, select the file, then nothing, no attached file no error message.
The game is advertised incorrectly, at the top it states it will work on 10.6.8 or newer, so one would assume that meant anything above 10.6.8 is OK.
On another forum here it was pointed out that in the System Requirements at the bottom of the game page it states ( Not compatible with Mac OS X 10.9 )
Lucky that I run Bootcamp so I can run the software in there, but others might not run Bootcamp nor want to.
I hope support reads this because I can no way to get their support page to accept any of the files they require.