JebHo: Anyone know how to get a refund on a pre-order.
Red Thread Games are a bunch of amateurs :(
If you wish to cancel pre-order, you can use
GOG Support. Click on My orders, continue and there should be something like Preorde cancellation option.
Red Thread Games keeps working to deliver the game. It should be released today after the latest information but it is hard to tell.
Initially they discovered a game breaking bug after going gold and didn't want to release it on time but at the unplayable state, so they tried to fix it asap. Unfortunately, then a build wasn't uploaded correctly.
I would say they underestimated QA a bit and it will get better with chapter 2 release. They are still one of rare kickstarted developers who didn't release the game 6+ months after estimated delivery date.