Posted February 09, 2013
sinlee22: i have a win 7 and a 64-bit with a intel(r) hd graphics family graphics card and i cant run it to it starts i here the music but the video is frozen i would love to get this game to run but its driving me up the wall if any one has a new idea tell me lol thanks
artigkar: So I have laptop with a a win7 64 bit and a Intel GMA HD (which is I assume is similar to your Intel HD) and got the same problem as you, music and sound is there, but video is frozen. I managed to get to "fix" the problem by applying the workaround to get videos working in The Longest Journey: http://www.gog.com/en/forum/the_longest_journey_dreamfall/an_fmv_graphics_question_once_again The workaround I am talking about is the one posted by user Gmr_Leon:
"(Note, this is a solution in reference to Intel integrated graphics cards, so it may not apply to other setups. However, it may be worth trying nonetheless, especially if you've tried just about everything else.)
1. Right click on Desktop
2. Select Screen Resolution
3. Click Detect (with no additional monitor connected)
4. Next to your first display, you'll see a grey square with the text "Another display not detected" Click on the grey square
5. Next to "Multiple displays" it will say "No display detected"
6. Click on "No display detected"
7. A drop-down menu will appear
8. Select "Try to connect anyway on: VGA"
9. Click on your primary display (the square with the big "1" in it)
10. Next to "Multiple displays" select "Extend these displays"
This workaround might seem really strange, but I can assure you it worked for me. Managed to get as far as getting the case from Sylvia in Tex's office before I saved, quit and went to bed last night.