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I am having an issue with installing Syberia 1.

I can neither install it, neither uninstall it. Only I can manually delete it from the directory.

After installation it asks me to approve the scriptinterpretter app, to which I have tried to go yes an no.

Would be happy for some help.
No posts in this topic were marked as the solution yet. If you can help, add your reply
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DrBarda: I am having an issue with installing Syberia 1.

I can neither install it, neither uninstall it. Only I can manually delete it from the directory.

After installation it asks me to approve the scriptinterpretter app, to which I have tried to go yes an no.

Would be happy for some help.
Sounds like you aren't installing it via Galaxy. Have you tried this way, yet?
avatar
DrBarda: I am having an issue with installing Syberia 1.

I can neither install it, neither uninstall it. Only I can manually delete it from the directory.

After installation it asks me to approve the scriptinterpretter app, to which I have tried to go yes an no.

Would be happy for some help.
avatar
BulletsOfCuddles: Sounds like you aren't installing it via Galaxy. Have you tried this way, yet?
I have the same issue, installing via Galaxy.
When I click more detail when the "scriptintepreter" pop-up, it seems the certificate is outdated.
Created a help ticket. Hope they will fix the installer.
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BulletsOfCuddles: Sounds like you aren't installing it via Galaxy. Have you tried this way, yet?
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wongheiming: I have the same issue, installing via Galaxy.
When I click more detail when the "scriptintepreter" pop-up, it seems the certificate is outdated.
Created a help ticket. Hope they will fix the installer.
Yeah, you are right. I've tried right now and it gives the very same message.

Please, report back if you get answer from the support.

However, in the meantime, you can install the game via offline installer and import back the game into galaxy. This way it seems to work just fine.

After the installation is complete, go to the game folder and set Game.exe compatibility to Windows 7 and set it to run at 640x480.
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BulletsOfCuddles: Yeah, you are right. I've tried right now and it gives the very same message.

Please, report back if you get answer from the support.

However, in the meantime, you can install the game via offline installer and import back the game into galaxy. This way it seems to work just fine.

After the installation is complete, go to the game folder and set Game.exe compatibility to Windows 7 and set it to run at 640x480.
I got a reply from Judaslscariot (one of the blue in the forum), said this issue will pass to the developer (guess it means GOG, not Microids) and close the ticket.
He did indeed asked if the offline installer work or not beforehand.
Guess we will have to wait at the time being.
For anyone who is impatient for a Galaxy installer fix, it can be installed from the offline installer and will be imported into Galaxy automatically / manually. (At least it is recognized by Galaxy in my case, when I install it while Galaxy is running.)
By the way, I don't need to set compatibility and it start just fine. (Didn't try any game play, just clicked around the main menu and options)
I can't install it either. I'll try the manual install
Hi All,

I also had to do a stand alone install, However, I'm also getting the following error message

---------------------------
Syberia - Initialization error
---------------------------
The 3D rendering engine could not be initialized
---------------------------
OK
---------------------------

So how do I fix the 3D rendering?
I get the games (1 and 2) running but there was some graphic glitch (some texture turn black). Someone suggest using dgVoodoo2 so it can run on widescreen or 4K.
Another suggest using WineD3D for Windows, and I use this as a solution since it doesn’t require to install anything, only copy the appropriate DLLs to the game's executable directory. The only downside is it takes a little longer to start the game. If it doesn’t work with you, just delete the DLLs you copied and you are good to go to try something else.
For Syberia 1 and 2, it use DirectX 9. You can read the README file to find out which DLLs is required.
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wongheiming: I have the same issue, installing via Galaxy.
When I click more detail when the "scriptintepreter" pop-up, it seems the certificate is outdated.
Created a help ticket. Hope they will fix the installer.
avatar
BulletsOfCuddles: Yeah, you are right. I've tried right now and it gives the very same message.

Please, report back if you get answer from the support.

However, in the meantime, you can install the game via offline installer and import back the game into galaxy. This way it seems to work just fine.

After the installation is complete, go to the game folder and set Game.exe compatibility to Windows 7 and set it to run at 640x480.
hi, I'm having the exact same issue. What is the offline installer please? and how would I import it back in? I am looking but so far haven't found any info on that. Appreciate it, thanks
avatar
BulletsOfCuddles: Yeah, you are right. I've tried right now and it gives the very same message.

Please, report back if you get answer from the support.

However, in the meantime, you can install the game via offline installer and import back the game into galaxy. This way it seems to work just fine.

After the installation is complete, go to the game folder and set Game.exe compatibility to Windows 7 and set it to run at 640x480.
avatar
KLouthan: hi, I'm having the exact same issue. What is the offline installer please? and how would I import it back in? I am looking but so far haven't found any info on that. Appreciate it, thanks
As I mentioned in the earlier post, it was imported into Galaxy for me automatically.
If it doesn’t happen, you can click the setting (gear icon of upper left) > Add games & friends > Add game manually or Scan folders for GOG Games.
Of course, you need to install the game from the offline installer first.

Just in case it is not obvious to anyone, under the Extras tab there is a section called “OFFLINE BACKUP INSTALLERS”, where you can download and install the game.
It is also available from your game library on the website in case you don’t use Galaxy, but all user doesn’t use Galaxy already knew it.
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BulletsOfCuddles: Sounds like you aren't installing it via Galaxy. Have you tried this way, yet?
avatar
wongheiming: I have the same issue, installing via Galaxy.
When I click more detail when the "scriptintepreter" pop-up, it seems the certificate is outdated.
Created a help ticket. Hope they will fix the installer.
How is this still not fixed in 2025?
Siberia installation failed, and can't install offline neither because it doesn't create the download folder where the offline installer should be.
Same for AquaNox 2:Revelation, BloodRayne 2 (Legacy), and Dark Fall 2: Lights Out.
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ArtMANro: Siberia installation failed, and can't install offline neither because it doesn't create the download folder where the offline installer should be.
Same for AquaNox 2:Revelation, BloodRayne 2 (Legacy), and Dark Fall 2: Lights Out.
I was able to get it installed using the offline installer, but regardless GOG needs to fix this. This is a Galaxy problem, not a developer issue.
Same problem Jan 2025. Used Offline installer, as per above set Game.exe compatibility to Windows 7 and set it to run at 640x480. I can only launch it manually from the install folder, launching via GoG Galaxy fails. GoG Galaxy did identify it automatically after a bit or after a reboot, the game says it needs you to reboot the computer if you change to 32-bit graphics and/or turn on anti-aliasing on, LOL.

Still trying to figure out the first scene in game, checking other posts for game play comments.
Ok so had all the problems that were noted in the forum:

1. Attempted to install via install button in GOG Galaxy - this would fail to install and then endlessly repeat retry at intervals whilst GoG Galaxy was running. Once Aborted this stopped.
2. Downloaded offline installer - ran installer as per normal and install worked without issue
3. Attempted to Run the game from within GoG - had a fail reference 3D rendering as described above.
4. opened the installation folder and hovering over game.exe > r-click > properties > Compatibility, changed the values thus:

(see attachment)

Compatibility mode:
Tick box > click [Run this program in compatibility mode for:]
use DDL and select Windows 7

Settings:
Tick box > click [Run in 640 x 480 screen resolution]

Click Apply.

Run the game by double clicking game.exe - game runs without issue.
Exit game

Open GOG Galaxy, run Syberia via play button.

Launches with no issue.

-------------
Note this works on my rig, dxdiag below:

------------------
System Information
------------------
Time of this report: 3/20/2025, 13:08:19
Machine name: ROBO-WULF
Machine Id: {BAC8B2C9-4579-41B9-9D73-34F94DE91C12}
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7D88
BIOS: 1.80 (type: UEFI)
Processor: 12th Gen Intel(R) Core(TM) i9-12900KF (24 CPUs), ~3.2GHz
Memory: 32768MB RAM
Available OS Memory: 32608MB RAM
Page File: 12749MB used, 29585MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 192 DPI (200 percent)
System DPI Setting: 288 DPI (300 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.7
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.3323 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 4070
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2786&SUBSYS_51381462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 28315 MB
Dedicated Memory: 12012 MB
Shared Memory: 16303 MB
Current Mode: 3840 x 2160 (32 bit) (120Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Color Primaries: Red(0.639646,0.330079), Green(0.299805,0.599610), Blue(0.150393,0.059568), White Point(0.312500,0.329098)
Display Luminance: Min Luminance = 0.029900, Max Luminance = 7000.000000, MaxFullFrameLuminance = 6800.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LG TV SSCR2
Monitor Id: GSMC0C8
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI
Advanced Color: AdvancedColorSupported AdvancedColorEnabled
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_HDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System 32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\Fi leRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmd i.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll
Driver File Version: 32.00.0015.7270 (English)
Driver Version: 32.0.15.7270
DDI Version: 12
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
GPU Mux Support: Development, None - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 03/03/2025 00:00:00, 810080 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-64C6-11CF-B46B-37710EC2ED35}
Vendor ID: 0x10DE
Device ID: 0x2786
SubSys ID: 0x51381462
Revision ID: 0x00A1
Driver Strong Name: oem57.inf:0f066de31f62becc:Section036:32.0.15.7270:pci\ven_10de&dev_2786&subsys_51381462
Rank Of Driver: 00CF0001
Attachments:
Post edited March 20, 2025 by Ozimandeus