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Sherlock Holmes seriesSherlock Holmes vs Jack the Ripper not launching(3 posts)(3 posts)
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Posted April 17, 2021
Hello,

Have bought this game long time ago and finally decided to play it, unfortunately, it doesn't launch. I've tried doing everything what GOG gives you as a solution, resolving existing problems, though, nothing hepled. Did someone managed to sort it out before?

Thanks
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Posted April 18, 2021
You should provide more information about your system (OS, hardware, etc.) in order to get help.

That said, you are probably missing either NVIDIA PhysX driver or NVIDIA PhysX Legacy driver (or maybe both).
Uninstall all the PhysX drivers and reinstall them, then reboot the PC and try running the game.
If it still doesn't run, try copying the PhysXLoader.dll library into the game's installation folder: you should find the file either in %PROGRAMFILES(X86)% (64-bit Windows) or in %PROGRAMFILES% (32-bit Windows).
Another possible solution is setting the game to run in compatibility mode for Window XP.
Post edited April 18, 2021 by dr.schliemann
Posted October 03, 2021
avatar
dr.schliemann: You should provide more information about your system (OS, hardware, etc.) in order to get help.

That said, you are probably missing either NVIDIA PhysX driver or NVIDIA PhysX Legacy driver (or maybe both).
Uninstall all the PhysX drivers and reinstall them, then reboot the PC and try running the game.
If it still doesn't run, try copying the PhysXLoader.dll library into the game's installation folder: you should find the file either in %PROGRAMFILES(X86)% (64-bit Windows) or in %PROGRAMFILES% (32-bit Windows).
Another possible solution is setting the game to run in compatibility mode for Window XP.
Same problem for me, and this solution didn't work.
My configuration is:
Windows 10 21H1 19043.1266
Intel HD630 / GeForce 2070 Mobile
16gb of ram
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This is my favourite topic
Community
Sherlock Holmes seriesSherlock Holmes vs Jack the Ripper not launching(3 posts)(3 posts)
(3 posts)