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SanitariumVirus/Trojan in uninstaller ?(6 posts)solved(6 posts)solved
(6 posts)solved
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Posted December 17, 2009
Hi,
My antivirus won't let me uninstall Sanitarium because it finds a Trojan within the uninstall problem.
I submitted a support request 15 days ago but still have no response.
Anyone had the same problem ? False positive ?
This question / problem has been solved by Namurimage
Posted December 17, 2009
avatar
Didoupaf: Hi,
My antivirus won't let me uninstall Sanitarium because it finds a Trojan within the uninstall problem.
I submitted a support request 15 days ago but still have no response.
Anyone had the same problem ? False positive ?

HI,
Yeah, a false positive is the most likely. It has happened before with other games and some AV's triggering false positives with some files.
You can do an online scan to your PC (Panda, Kaspersky or some other) to make sure, or grab MalwareBytes and scan your computer with it to see if it finds anything.
Posted December 20, 2009
avatar
Didoupaf: Hi,
My antivirus won't let me uninstall Sanitarium because it finds a Trojan within the uninstall problem.
I submitted a support request 15 days ago but still have no response.
Anyone had the same problem ? False positive ?
avatar
Namur: HI,
Yeah, a false positive is the most likely. It has happened before with other games and some AV's triggering false positives with some files.
You can do an online scan to your PC (Panda, Kaspersky or some other) to make sure, or grab MalwareBytes and scan your computer with it to see if it finds anything.

Hi,
Thanks for your answer, MalwareBytes didn't find any virus on this file, I'm assuming this was a false positive.
Thanks
Btw, thanks to GOG support for not responding to my email ...
Posted December 21, 2009
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Didoupaf: Btw, thanks to GOG support for not responding to my email ...

They don't work on weekends and are based in poland so I would assume they didn't get a chance to get around to your email when you sent it.
Posted December 21, 2009
You can upload the suspicious file that triggered the alarm to VirusTotal. This is an online service using 41 different antivirus engines with up-to-date signatures.
Posted December 21, 2009
avatar
Didoupaf: Hi,
Thanks for your answer, MalwareBytes didn't find any virus on this file, I'm assuming this was a false positive.
Thanks
Btw, thanks to GOG support for not responding to my email ...

You're welcome.
As for gog support, like Ralackk mentioned, they don't work weekends, and i'm sure that at this time of year they're even more busy than usually, so that might explain why you still haven't got an answer from support.
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SanitariumVirus/Trojan in uninstaller ?(6 posts)solved(6 posts)solved
(6 posts)solved