wolfsrain: Missed my point. I was pointing towards the impatience of some people. They seem to prefer getting a rushed, not thouroughly tested from the dev instead of waiting for a tested patch, that would actually solved the problems without introducing new ones.
Santiago: I didn't, you missed mine actually. You somehow seem to believe that this mysterious GOG testing process has anything to do with a patch's actual contents. It doesn't, no - it cannot. For the reasons already mentioned.
Is it okay to wonder why creating an installer from submitted files and testing said installer takes so long? Yes. It's maybe even our duty to do so.
Should people be nicer to GOG staff? Yes, absolutely. Should people be more patient with GOG staff? Maybe. But that's already another story.
I'm fully aware that GOG tests only the installer. My initial reference is for Obsidian. If i wasn't clear, i hope that clears it.
My beef with Obsidian is that they bow to the bullies, instead of focusing on delivering a patch. They have a Q&A department, let them do thier job. As i recall, we as customers weren't paid for doing Q&A, they are the ones paid to do that. If you like to pay for being a beta-tester, well plenty of early-access games on Steam. Seeing how people react (zomg, no one gave us NOW the patch, or wtf, we'll test the damn thing)...my expectations for a polished product in the nearby future dropped considerably.
As I've mentioned in other posts: Shadowrun games took around a year to end up into a near perfect product. But again, the patching process was not rushed. Wasteland 2, it's not fully patched even now, but it's getting there. Divinity: Original Sin took their sweet times and Larian still considers that there are a lot of problems to solve (and D:OS was far more playable at launch than PoE). PoE will get where those games are, but give it time.