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Pillars of Eternity SeriesTo GoG staff(27 posts)(27 posts)
(27 posts)
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This is my favourite topic
Posted April 05, 2015
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jmelrose: Everyone's aware that the patch is made available when the devs release it, right? GOG just SELLS the games, they don't support the current titles. That's the job of the developer/publisher.
I am afraid you are wrong here. GOG creates customized installers for "their" games and so they are by far more involved into any patch release strategy than for example Valve: On Steam developers can just upload files and release them.
Posted April 05, 2015
Gog builds the installer. The Devs implement it in their games and patches. GoG does not individually put installers on every game on GoG. I highly doubt they have the man-power for that.
Posted April 05, 2015
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paladin181: Gog builds the installer. The Devs implement it in their games and patches. GoG does not individually put installers on every game on GoG. I highly doubt they have the man-power for that.
No, they don't. GOG does that. The devs just give GOG the patches. GOG builds the installers for them. That's what delays patches on GOG.
Posted April 06, 2015
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paladin181: Gog builds the installer. The Devs implement it in their games and patches. GoG does not individually put installers on every game on GoG. I highly doubt they have the man-power for that.
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Coelocanth: No, they don't. GOG does that. The devs just give GOG the patches. GOG builds the installers for them. That's what delays patches on GOG.
Nope. Obisidan has nothing to do with gog patches. They just gave GOG files. And Obsidian just uploaded those files into steam. (thats why steam`s 1.03 weight is havier) But anyway, some pirate made a 1.03 before GOG did. And made a hotfix before GOG even started. With what? With exactly same files.
Posted April 06, 2015
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vv221: Wanna talk about Linux and OS X versions of the patch? ;)
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alcaray: I think the only thing to say about them is that they take longer around here (if you don't already know that). Also, I seriously doubt that badgering GOG about them speeds the process.
You don't think negative customer feedback motivates a company?

Then you're either wrong and naive, or right and the company in question is a bad one.
Post edited April 06, 2015 by Guubsable
Posted April 06, 2015
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alcaray: I think the only thing to say about them is that they take longer around here (if you don't already know that). Also, I seriously doubt that badgering GOG about them speeds the process.
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Guubsable: You don't think negative customer feedback motivates a company?

Then you're either wrong and naive, or right and the company in question is a bad one.
Is that what all the pissing and moaning and lying and rumor-mongering is about? I must strive to see you all as noble crusaders, then.
Posted April 06, 2015
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Guubsable: You don't think negative customer feedback motivates a company?

Then you're either wrong and naive, or right and the company in question is a bad one.
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alcaray: Is that what all the pissing and moaning and lying and rumor-mongering is about? I must strive to see you all as noble crusaders, then.
Some of you need to stop defending bad service. Gog dropped the ball, get over it.I love this site too and have many games here, and purchased POE here to support them, but I was unaware that patches to new games would take so long, or I would have purchased from steam. Now I know better. I'm ok with it, but my dad who is stuck in a game breaking bug is not very happy. The patch didn't fix it, so I'm hoping the hotfix will. But regardless, we deserve to get the patches and updates around the same time as they are released. If they want to expand on new titles, they will have to get it together. Holidays my butt. Customer service doesn't take a holiday.
Posted April 06, 2015
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jewel5: Some of you need to stop defending bad service. Gog dropped the ball, get over it.I love this site too and have many games here, and purchased POE here to support them, but I was unaware that patches to new games would take so long, or I would have purchased from steam. Now I know better. I'm ok with it, but my dad who is stuck in a game breaking bug is not very happy. The patch didn't fix it, so I'm hoping the hotfix will. But regardless, we deserve to get the patches and updates around the same time as they are released. If they want to expand on new titles, they will have to get it together. Holidays my butt. Customer service doesn't take a holiday.
Do you think it would be a good idea for gog to publish patches that did not verify that you had a correct version of the game for the patcher to work on? Do you think that it should take time and care to do this work and to verify it before publishing? Not rhetorical questions; I'm serious.
Posted April 07, 2015
alcaray...

They would rather have a broken patch than a working one it would give them more to moan about, that's the only way some people are happy.
Posted April 07, 2015
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jewel5: Some of you need to stop defending bad service. Gog dropped the ball, get over it.I love this site too and have many games here, and purchased POE here to support them, but I was unaware that patches to new games would take so long, or I would have purchased from steam. Now I know better. I'm ok with it, but my dad who is stuck in a game breaking bug is not very happy. The patch didn't fix it, so I'm hoping the hotfix will. But regardless, we deserve to get the patches and updates around the same time as they are released. If they want to expand on new titles, they will have to get it together. Holidays my butt. Customer service doesn't take a holiday.
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alcaray: Do you think it would be a good idea for gog to publish patches that did not verify that you had a correct version of the game for the patcher to work on? Do you think that it should take time and care to do this work and to verify it before publishing? Not rhetorical questions; I'm serious.
What are you talking about....correct version of the game? The released versions are all the same, except for platform. And the patches are checked and released by obsidian. It's not gog's job to do this. Release the publisher patches to us, that's all we ask. Why in the world would gog need to change the official publisher's patch, that's absurd.
Post edited April 07, 2015 by jewel5
Posted April 07, 2015
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alcaray: Do you think it would be a good idea for gog to publish patches that did not verify that you had a correct version of the game for the patcher to work on? Do you think that it should take time and care to do this work and to verify it before publishing? Not rhetorical questions; I'm serious.
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jewel5: What are you talking about....correct version of the game? The released versions are all the same, except for platform. And the patches are checked and released by obsidian. It's not gog's job to do this. Release the publisher patches to us, that's all we ask. As if gog changes the publisher patch, that's absurd.
I guess my wording was clumsy. Sorry. Let me break it down into stories with small steps.

1) A person gets a patch, patches, forgets if they patched, tries to patch again. Two philosophies: a) let them patch it again and bork their installation so it won't run, b) have the patch check if the installation needs to be patched, and refuse to patch with a message, if it was already patched.

2) A person gets a patch to go from hypothetical version #2 to hypothetical version #3. Their installation, however is at version #1. If you apply patch3 to installation1 then you get installation? that may or may not run at all or correctly. Let them do it? Or engineer the patch so it checks that it is only applied to the right installation?

Did I say it right? Do you see?
Posted April 07, 2015
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Guubsable: You don't think negative customer feedback motivates a company?

Then you're either wrong and naive, or right and the company in question is a bad one.
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alcaray: Is that what all the pissing and moaning and lying and rumor-mongering is about? I must strive to see you all as noble crusaders, then.
This is just... dumb. You;re not even worth conversing with.
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This is my favourite topic
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Pillars of Eternity SeriesTo GoG staff(27 posts)(27 posts)
(27 posts)