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Obduction ®Error when starting game(8 posts)(8 posts)
(8 posts)
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Posted August 25, 2016
I'm getting the following error when starting the game:

LowLevelFatalError [File:E:\Obduction-Build-Folder\Obduction-Win-Editor\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util. cpp] [Line: 180]
Unreal Engine is exiting due to D3D device being lost. D3D device was not available to assertain DXGI cause.

Crash in runnable thread RenderThread 1


My machine:

Windows 10 Home x64
16GB RAM
Core i5-4308U @ 2.8 GHz
Intel Iris 5100 graphics

What should I try to help diagnose this problem?

Thanks!
k2m
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted August 25, 2016
you need an actual graphics card to run this game
Posted October 13, 2016
Same issue here. Win7 on Alienware, directx, bios, sound and video drivers updated. Gog customer service has said it's because I don't meet min specs but:

Win 7 Home x64
8GB RAM
Core i7-3610QM @ 2.3GHz
2GB DDR5 AMD Radeon HD 7970M

My message reads:
LowLevelFatalError [File:E:\Obduction-Build-Folder\Obduction-Win-Editor\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util. cpp] [Line: 180]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x800700E '?')

Any help appreciated!
Posted October 23, 2016
avatar
Kilo2Mike: I'm getting the following error when starting the game:

LowLevelFatalError [File:E:\Obduction-Build-Folder\Obduction-Win-Editor\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util. cpp] [Line: 180]
Unreal Engine is exiting due to D3D device being lost. D3D device was not available to assertain DXGI cause.

Crash in runnable thread RenderThread 1

My machine:

Windows 10 Home x64
16GB RAM
Core i5-4308U @ 2.8 GHz
Intel Iris 5100 graphics

What should I try to help diagnose this problem?

Thanks!
k2m
Minimum system requirements - Windows: 7 SP1 64 bit or newer
Processor: CPU Intel i5-2500 equivalent or better
Memory: 8 GB RAM
Graphics: GeForce 660 GTX w/1GB / AMD 7700 series w/1GB equivalent or better
Storage: 20 GB available space

Recommended system requirements - Windows: 10 64 bit
Processor: CPU Intel i5-4590 equivalent or better
Memory: 16 GB RAM
Graphics: NVIDIA GTX 970 w/4 GB / AMD R9 290 w/4 GB equivalent or better
Storage: 20 GB available space
SSD highly recommended
Posted December 15, 2016
avatar
Kilo2Mike: I'm getting the following error when starting the game:

LowLevelFatalError [File:E:\Obduction-Build-Folder\Obduction-Win-Editor\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util. cpp] [Line: 180]
Unreal Engine is exiting due to D3D device being lost. D3D device was not available to assertain DXGI cause.

Crash in runnable thread RenderThread 1

My machine:

Windows 10 Home x64
16GB RAM
Core i5-4308U @ 2.8 GHz
Intel Iris 5100 graphics

What should I try to help diagnose this problem?

Thanks!
k2m
avatar
waltc: Minimum system requirements - Windows: 7 SP1 64 bit or newer
Processor: CPU Intel i5-2500 equivalent or better
Memory: 8 GB RAM
Graphics: GeForce 660 GTX w/1GB / AMD 7700 series w/1GB equivalent or better
Storage: 20 GB available space

Recommended system requirements - Windows: 10 64 bit
Processor: CPU Intel i5-4590 equivalent or better
Memory: 16 GB RAM
Graphics: NVIDIA GTX 970 w/4 GB / AMD R9 290 w/4 GB equivalent or better
Storage: 20 GB available space
SSD highly recommended
Well, i'm running the following, and i am getting the error as well:
Win10 64bit
AMD FX 8350 8 core at 4 GHz
16 GB Ram
AMD Radeon r9 380 w/ 4 GB
100+ GB available on an SSD

If i meet the recommended requirements, why am i too getting the same error as the guy with the the integrated graphics chip?
Posted December 15, 2016
avatar
brokenshadows: Well, i'm running the following, and i am getting the error as well:
Win10 64bit
AMD FX 8350 8 core at 4 GHz
16 GB Ram
AMD Radeon r9 380 w/ 4 GB
100+ GB available on an SSD

If i meet the recommended requirements, why am i too getting the same error as the guy with the the integrated graphics chip?
Which driver do you use? Google says it is due to driver problems.

I have Radeon Software Version 16.5.2.1 and had no problems whatsoever.
This is on Win7 64bit, but the Radeon driver should be the same version.

If you update the driver remember to use DDU for a clean upgrade.
Post edited December 15, 2016 by disi
Posted December 21, 2016
avatar
waltc: Minimum system requirements - Windows: 7 SP1 64 bit or newer
Processor: CPU Intel i5-2500 equivalent or better
Memory: 8 GB RAM
Graphics: GeForce 660 GTX w/1GB / AMD 7700 series w/1GB equivalent or better
Storage: 20 GB available space

Recommended system requirements - Windows: 10 64 bit
Processor: CPU Intel i5-4590 equivalent or better
Memory: 16 GB RAM
Graphics: NVIDIA GTX 970 w/4 GB / AMD R9 290 w/4 GB equivalent or better
Storage: 20 GB available space
SSD highly recommended
avatar
brokenshadows: Well, i'm running the following, and i am getting the error as well:
Win10 64bit
AMD FX 8350 8 core at 4 GHz
16 GB Ram
AMD Radeon r9 380 w/ 4 GB
100+ GB available on an SSD

If i meet the recommended requirements, why am i too getting the same error as the guy with the the integrated graphics chip?
It could be a driver issue or perhaps you are missing DX11. I would update your drivers and install/reinstall DX11.
Posted February 18, 2017
my game was crashing when i installed the new version without removing the old files too.
i didnt checked the error log. removing the old game folder before installing the new version was working.
maybe a try for some people...
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Obduction ®Error when starting game(8 posts)(8 posts)
(8 posts)