I'm assuming the 30 day money back gaurantee, at least from what I read is only given to those who can't run the title? I could run it, but it doesn't change the fact NMS was released unfinished, buggy and with severe performance issues, some that still persist after these numerous patches. Technical issues aside this title is the epitome of false advertising, with various features confirmed to be in game that simply aren't.

NMS was released in a broken, incomplete mess, that alone should have been enough to warrant legitimate refunds.

Sure is annoying how everyone's complaints about this game can be parsed nearly verbatim into the Reddit thread. There's no free thought here, just a thundering herd told what to think and what to say by the crowd.

Surely in EU countries GoG aren't going to have much choice but to allow refunds. The game was clearly mis-advertised/mis-represented, so under EU consumer laws the purchaser is entitled to a full refund regardless of whether the game is experiencing bugs/crashing or not.

Personally I'm still getting random crashes to desktop/hangs/stuttering, despite opting in for Experimental patches so I've put in a request for a refund on those grounds, but if they start playing funny buggers with "Please wait for more developer patches" then I might have to start going down consumer law routes.

for me NMS was last game on GOG, from now only steam. :(

NMS is big shame of gaming industry.

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thank you GOG.com, for NMS refund. Now I see that you stay behind yours customers. I will use GOG with my next purchase for sure. :)

Yea, you see that would make sense, but some of us have never had any crashes (ok, I had one after the last patch due to a corrupted install, one).

It`s a well known known fact that people who have problems complain, and people who don`t, don`t.

If the number of people crashing is far smaller than the people not crashing, then why should you get a refund unless your issues are truly not sorted after trouble-shooting?

And in my case, I didn`t follow the hype, so it isn`t mis-represented to me. That said, I`ve looked over the past-hype, and I don`t appreciate lies, whether Indie or not, even if I didn`t know about it. I don`t appreciate it on principle even if I don`t have much of a problem with the game myself. Lies are lies and there`s no way to sugar coat it. Always good to know the personality `ethos` of developers per company. I`ve met Devs for real who would never lie like this.

I agree its strange how tested and verified problems seem to be spouted by everyone that experiences said problems instead of just creating untrue BS instead right?
Why wouldnt everyone complain about the problems listed in reddit, they are the problems that everyone has with the game, the fact that the crowd is thundering the same thing suggests they have valid arguments.


I am one of the people who feels liked i was robbed by hello games. I have rewatched all the trailers to see what was removed from the game and its almost like im playing a different game with stolen art assets from what ever the devs were playing. I experience weird graphical issues (drivers up to date) that i dont experience in any of my other games. I have experience many different crashes and I have submitted every crash dump to hello games but their last patch didnt fix it. Last patch didnt seem to fix stuttering issues for me either.

This is the first game I purchased through GoG because I wanted to see what the competition was offering and after speaking with friends who have gotten their game refunded now through steam I am hoping GoG will do the same thing. Personally I am frustrated with this game and would like my money back and this piece of garbage gone. Depending on GoG's response to this situation could also mean my first very last game i purchase through GoG.

I think it would be in GOG's best interests to bite the bullet in this case and offer no-questions-asked refunds without having to jump through technical support hoops. It's already a given I'm never buying a new, full-priced game here again, but I'm now considering not buying anything at all. Nothing against GOG really, they simply aren't keeping up with the competition.

Yeah, I definitely feel ripped off with this game. I put in a decent amount of time with this game, but it wasn't because I liked it. I enjoyed it for probably about the first 10 hours I was on my starter planet, then it just got progressively worse and worse. I kept telling myself "just soldier on...it has to get better".

After finally finishing the atlas quest, I was like "Is that seriously it?". After that disappointment, I decided to youtube the center of the universe spoilers. After confirming what a joke this game was, I said "F*ck this sh*t" and uninstalled this game.

I have been burned on bad purchases before, and usually just suck it up and say "buyer beware" but I have never felt like I had so seriously bamboozled like I have been with this game. I bought the game on GoG, because I always felt they were sort of the good guys and I wanted to support them, but holy crap has that come back to bite me in the butt.

I bought it here instead of steam coz i was cautious, So i thought 30 days refund no questions asked was the way to go. It seems its not "no questions asked" after all..

The one time i dont buy from steam they give refund no matter how much u played... sigh

From what I have read this isn't 100% true. I've seen many people state they have been denied refunds. This whole thing seems rather unconfirmed or guess work at best. So who knows it may not have made a difference.

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Anyway I don't really feel GOG should give a refund because the game did not meet expectations. People have to remember GOG can not stop you from playing the game after a refund like Steam can. So unless the game is broken, I really see it as a fault of the user for not doing their research and waiting before making an informed purchase. I never had any technical issues with the game myself.

I also think many people that are getting refunds are doing so because they feel let down because of the hype. I never was hyped as I didn't even look as this game until a few days before release.

Those people will probably regret getting refunds the moment the developer switches from customer support to adding new feature via patches. They have already stated they are adding base building and other such features.

Not to mention modding for the game is probably going to be really good. So whatever the dev doesn't fix, mods probably will. Some people even stated the game became boring, but that changed a lot just by adding mods.

To get mods:

http://www.nexusmods.com/nomanssky/mods/topalltime/?adult=2
http://nomansskymods.com/

This was never about the hype.. imagine you bought GTA 5 and it wasnt an open world game specially if they promised that it is would u ask for a refund or not ? or to put this in another way, do u think your entitled to a refund in that case?

Surprisingly, EA, once considered to be the worst company in America, has the best refund policy. They allow you to refund for any reason within 24 hours of launching the game. Heard Amazon was pretty good as well.

[url=]https://www.origin.com/en-ca/great-game-guarantee[/url]

I have to give you that. EA support seems really good, even if I hate them because they are $$$ hungry. But as said above one has to remember that Origin is DRM, and therefor EA can enforce a strict 24 hour policy. Same with Steam. GOG can not.

Why do people keep coming back to the "GoG cannot stop you from playing the game once they refund you" neither can steam, this game has no DRM which means its easily pirateable, the not stopping you from playing argument is paper thin when you are refering to games with no DRM on them. they cant stop any of us from just downloading it off one of the many pirating sites out there either.

On top of that if i am asking for a refund because i dont want to play this game im not going to play it once i get my refund, especially since, if going the legal route, you wont be able to get updates for the game anyways