It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
Moto Racer seriesCan't get past 3rd gear in Motorcross(49 posts)(49 posts)
(49 posts)
Pages:
1
2
3
4
This is my favourite topic
Posted January 19, 2011
avatar
TheEnigmaticT: Secondly; I spoke to the guys who handle getting our games packaged for release and they are aware of this. They have gotten your support requests and they are working on getting this addressed. They haven't replied to you because they don't yet know exactly when this will be fixed.
I think everyone - on every forum - would at least appreciate a brief "we have received your support request and are now looking into the problem", or something non-committal but confirmatory.
Posted January 20, 2011
avatar
TheEnigmaticT: Again, my apologies for the silence from a blue text while you guys have been asking for someone to weigh in. I'll keep you updated with any information that I get from the QA team.
Thank you for your efforts toward resolving the issue, and the credit, TET.

I look for ward to the fixed copy of this game. I played the game for many hours "back in the day", and I believe it is worth your efforts.
Posted January 20, 2011
avatar
TheEnigmaticT: Secondly; I spoke to the guys who handle getting our games packaged for release and they are aware of this. They have gotten your support requests and they are working on getting this addressed. They haven't replied to you because they don't yet know exactly when this will be fixed.
avatar
Wulfc: I think everyone - on every forum - would at least appreciate a brief "we have received your support request and are now looking into the problem", or something non-committal but confirmatory.
Exactly.
A reply email, saying they know that there is an issue, but dont know when it will be resolved would have gone a LONG way to appease me.
Since you guys didnt get back til a month later, yes I am going to take advantage of the free game (motoracer 3, and hope it too doesnt have issues).

Seriously.
1-3 days for an email response from support.
How hard is that?
Apparently too hard.
Still so sad.
Posted January 20, 2011
It was a long trying wait, but help finally came. While a confirmation email would have been appreciated, I am immensely thankful for the acknowledgement of the issue and your gesture of goodwill with the free game. That's how to keep loyal customers.
Pages:
1
2
3
4
This is my favourite topic
Community
Moto Racer seriesCan't get past 3rd gear in Motorcross(49 posts)(49 posts)
(49 posts)